- Case Date:
- 4/2/2026
Greetings! We had trash pick up service this morning, the wheel was broken off our recycling container when the truck set it back down. Can you fix?
I'll leave the container out by the street today in case you're able to address this. Thank you!
Sidewalk & Curb Complaints
2626 S Bryan ST
- Case Date:
- 3/19/2026
The complaint is the lack of curb. Trucks from next door atrhe drywall company, the mail people, and cars in general cut the corner and drive into my yard all the time. Every year i am filling holes from tires with dirt. Can I request a curb?
- Case Date:
- 7/10/2025
Caller to HAND via interpreter reporting cans at the curb. He gave OK to add his name for the uReport but disconnected the call before I could get his contact info.
Fire Hazards
2015 E Marilyn DR
- Case Date:
- 4/3/2026
I was walking in this neighborhood Friday evening around 7:30 - and looking at this map - seems to be 2015 E Marilyn Drive - and smelled smoke - the backyard is not visible on Marilyn but while I continued my walk on S Covenanter Drive I had a view of the open fire - I noticed that this appeared to be a recreational fire - but was not in an approved device - such as a fire pit - and it did not appear that there was a bucket of water or a garden hose nearby.
Street Lights
2498 S Walnut ST
- Case Date:
- 4/3/2026
Right light is out.
Potholes, Other Street Repair
1002 E Wylie ST
- Case Date:
- 4/5/2026
Pavement section is sinking on one side and raising some on the other. It's right next to a sanitary sewer lid and has been filled the last two years but keeps sinking. Appears a large lateral t's in from Wylie in this location and the sunken area is on top of that just to the east of the sewer lid.
Potholes, Other Street Repair
310 S College AVE
- Case Date:
- 4/6/2026
The drain behind the Mariott by the B-Line is full of debri and sand. It is creating a pool of water that is running into the lot.
Street & Traffic Signs
298 W Country Club DR
- Case Date:
- 4/1/2026
The red light where the trail crosses the street is confusing. Most drivers do not understand when to stop or wait. I have often seen one lane stop while the opposite do not. I think a simple warning light or traditional stop light would be more efficient and less dangerous.
Traffic Related Complaints
1101 S Henderson ST
- Case Date:
- 4/3/2026
There are frequently cars blowing through this intersection at 15-20mph. It’s true for most intersections in this area but this one seems particularly bad as well as dangerous given the high pedestrian traffic near the park. It would be great to see some targeted patrols here to send a message that you’re meant to stop at a stop sign.
- Case Date:
- 4/6/2026
RE: Electrical Wires - rear of property at 404 E 1st Street
1. An electrical wire is touching my garage, it connects from my house to the electrical pole at the rear of the property. This may have occurred when the tornado recently hit the area. See the left image in the attachment.
2. There is a dangling wire coming from the same electrical pole at the rear of the property. Again, this most likely occurred during the recent tornado. See the right image in the attachment.
Thank you,
Elida C. Behar
April 6, 2026