Trash
707 S Washington ST
- Case Date:
- 8/18/2025
The garbage pick-up guys broke our garbage can over a week ago as it was being dumped and took it away when they picked up the garbage. We still don't have a replacement can so my tenants were unable to get rid of their weeks worth of trash on pick-up day today. Can you PLEASE bring a new garbage can!!! There are two apartments in this house so we need the same large can. THIS IS MY SECOND REQUEST. THANK YOU!!!!
Debris Removal (Sand, General Street Debris)
3096 E Rogers RD
- Case Date:
- 8/19/2025
on going poblem on sare road right as you pass verona park on east side of road asyou get to and enter round about, when they mowed there yesterday they filled street full of grass.not sure who was mowing, maybe who ever takes care of the mowing for verona park. this is why the sewers are clooged up. this may be for the utilities department to handle. i can never reach them. thx
Potholes, Other Street Repair
1016 E Maxwell Ln
- Case Date:
- 8/13/2025
Hi. This area of Maxwell lane needs to be built up a bit higher to help rainwater drain off into the grass. This spot retains water for many days after even a moderate rain. People like to park on the grass which is fair since it’s on the city’s right of way, but it looks bad, splashes pedestrians and bicycles and I think could be improved with a minimal amount of work. The edge of the road just needs a bit of building up so water drains properly. Thanks. Fred Pavalko
- Case Date:
- 8/18/2025
i really hate to complain,with that said the past 2 weeks ,who ever is picking up recycling,they are loosing it on street at a few houses,i know they see what is in road because they come back up road to collect on other side.hopefully they can slow down and make sure they get it all,it could be the arm is to tight and it pushes it out,thank you
Debris Removal (Sand, General Street Debris)
1200 E Hillside DR
- Case Date:
- 8/19/2025
Thank you for sending someone out to clean up the debris, however, they only skirted a little edge of the street. Last year, the City constructed the new signage for the bike/ped crossing, and widened Olive St at the corner in order to navigate two way traffic. Therefore, this little slice in the picture that is still covered in gravel is part of Olive St. This needs to be swept up too. It is a muddy mess and it's starting to grow weeds in the gravel. Bikes can't approach the intersection and use this area safely and cars can't clearly see that this part of the street. It's also still affecting stormwater drainage in the case of the storms over this past weekend.
- Case Date:
- 8/18/2025
On south High Street, there is a 3-4 inch hole in the (south bound)road way that is about a foot deep. I do not know how wide the hole is beyond the surface.
Excessive Growth
1121 E Thornton DR
- Case Date:
- 8/18/2025
This deep lot is minimally maintained in front, but the rear portion borders several close neighbors and is full of tall growth, debris piles, thickets, and limbs that need to be removed or brush hogged and maintained with a mower. There is also an abandoned, unsecured shed.
Drainage or Runoff
600 E Miller DR
- Case Date:
- 8/11/2025
This is a test to see how stormwater issues are reported.
- Case Date:
- 8/12/2025
There is a utility pole on the east side of my lot which has all kinds of wires, cables and other things running up and down the pole as well as some extending horizontally (which I assume carry power). There is a line of very tall pine trees next to the fence on the west side of the lot just east of me. A few weeks ago Duke Power trimmed the top portions of those trees, the portions surrounding two large cables which I believe carry power to the subdivision south of me. Duke did not trim the lower portions of the tall trees and now some of those lower branches have collapsed onto horizontal wires extending from the utility pole, wires underneath the two large cables. I think some of these wires are old telephone lines which are now not that far off the ground. I need to get the lower portions of those trees trimmed (the ones hanging over my property) but I'm not comfortable hiring tree trimmers to do the necessary work when there are all kinds of wires interspersed with the tree branches. I got a referral from Duke for a contractor who can figure out what all the lines are for and take down the ones which are inactive such as old telephone wires. However, the Duke contractor said the City needs to look at this first to see what, if anything, the City needs to do before the Duke contractor does any work. City, can you help me here? There is some urgency here as these lower branches keep collapsing and anyone on the ground can reach wires attached to the utility pole.
Sidewalk & Curb Complaints
3100 S Coppertree DR
- Case Date:
- 8/19/2025
Milestone contractors replaced sidewalk. All the turf/grass repair is washed out creating a safety issue for users