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City of Bloomington, Indiana

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open #209823

Accessibility Problem

303 N Pete Ellis Dr #206

Case Date:
4/7/2026

Elevator repair for 6-8 weeks. Zero compensation. Tenant is 90 years old and uses a walker.

open #210428

Accessibility Problem

Cascades golf course

Case Date:
5/1/2026

My son is a player at BHSN and a paying member of the Cascades golf course (as required in order for him to play here during the golf season). Last week his team had a match at the golf course. Tee time was 315 and the boys were required to be off the course by 530 in order for league play. My parents came to watch him play. My parents are 69 and 74 and my dad is on dialysis with 4 blockages in his heart. He OBVIOUSLY cannot walk a golf course. My mother had contacted the course the day before to see if they could reserve a cart and was told ‘you don’t need to reserve one, it will be no problem just come in and get one and it will be $16’. On the day of the match, she showed up and went inside to get a cart and was told by the people working that day that there were no carts available because they had league that night. My mom then asked about what she was told the day before and the gentleman working the counter said ‘we don’t rent carts for high school matches. Sorry’. Sherie. Explained that my dad was a dialysis patient and unable to walk the course and he again said ‘sorry’ and dismissed her. The picture I have attached shows where all the carts were lined up at 515 when we came off the course. There were carts that were lined up in front of the clubhouse the whole time the boys were playing waiting for the league - which again DID NOT START until after the boys were off the course. There were carts available but they would not rent them but rather let them sit there for over 2 hours waiting for league players to arrive. We have been notified by the coach that this may be a “new” expectation from the course from here on out as they had changed the rules without discussing this with the high school. This is a CITY OWNED COURSE therefore there should be an expectation that the course is expected to follow the American Disability Act legislation. Players of any age can play golf whether they can walk the course or not. This is unacceptable and a complete disregard for ADA legislation which are federal laws - not local. We were not asking for anything for free. We understood we would be paying for a cart but the fact that multiple carts sat there for hours not being used but not available to someone with an obvious disability is not only morally unacceptable but appears it may be illegal as well. This is blatant discrimination against someone with a disability. In addition, my son is a paying member of this club yet I am Now being told that we can not even practice on this course as we have in previous years. This is unacceptable in multiple ways. I expect a response

open #210731

Animal Control & Neglected Pets

1500 W 15th ST

Case Date:
5/14/2026

Two aggressive dogs ran (charged) at someone walking in front to the CAP office while they were walking by. The person screamed/yelled and the owners recalled the dogs. The dogs were not on a lease or inside a fence.

open #210786

Animal Control & Neglected Pets

Case Date:
5/18/2026

The man in the photo allowed his dog to defecate in the tree plot in front of my house and did not remove the waste. This is not the first time he has done this. The waste is still there

open #208993

Biking & Walking

Case Date:
3/4/2026

Gravel overflowing from tree plot into 7-line and sidewalk. This photo is at the parking lot for 215 N Washington St, but the problem exists along the whole block between walnut and washington. This is my 3rd report of this exact problem. Most recently, #205849. One of the property managers keeps adding more gravel even though it has been overflowing for several years already. The mythical street sweeping did not even remove the gravel already in the 7 line! It certainly cannot do anything about the continuin flow of gravel. Historical photos on google street view show that the properties on the eastern half of the block did not used to have loose gravel -- this is a new development and not grandfathered in. Regardless of what the original zoning mistake was, OVERFLOWING WAS NEVER AUTHORIZED. and: IF PLANNING CANNOT DO ANYTHING ABOUT THIS, ENGINEERING AND PW HAVE AN AFFIRMATIVE DUTY TO MAINTAIN A SAFE ROW REGARDLESS OF THE FAILURES OF P&T. thanks!

open #210581

Biking & Walking

Approximately 800 N. Smith Rd.

Case Date:
5/8/2026

Bike lanes on N. Smith Rd.need to be swept. The south bound lane from the Short Stop to Grandview Is particularly bad - full of yard waste, road debris, small bits of gravel, etc. Near the top of the hill, where the 14 foot sign is, there is a bush growing over the lane and face-slapping vegetation hanging down over the lane. I’m wondering if there is any regular schedule for sweeping bike lanes? At best, it seems this one gets swept about once a year. Sweeping the hill every couple of months wouldn’t be too often. The bike lane is narrower than recommended width to begin with. It gets really dangerous when we have to ride near the white lane (or sometimes in the car lane). The painted lines make drivers believe everything is ok as long as they stay between their lines and they don’t realize how closely they are passing vulnerable bicyclists. I’m sorry I don’t have pictures of the bike lane. But it should be easy to see what I’m writing about, especially if you are on a bicycle.

open #210612

Biking & Walking

2494 E State Rd 46 Bypass

Case Date:
5/10/2026

Fallen tree in bike Lane and 45/46 bypass It's been here for over a week now.

open #210613

Biking & Walking

2494 E State Rd 46 Bypass

Case Date:
5/10/2026

Fallen tree in bike Lane and 45/46 bypass It's been here for over a week now.

open #210663

Biking & Walking

390 S Washington ST

Case Date:
5/12/2026

the section of painted bike lane on washington between 3rd and 2nd St's seems to have been removed. Maybe it just faded slowly and I'm just noticing it? Not that the painted line does anything anyway, but I'm just curious if something new is happening here. thanks!

open #210730

Biking & Walking

508 N Adams ST

Case Date:
5/14/2026

The unimproved city owned right of way of Alexander St, between 10th St and the B-Line, has recently been occupied by neighbors. The right of way is used as a walking route by the neighborhood in conjunction with the B-Line. It hasn't escalated to conflict yet, but it is currently a little awkward. Adams St is a lot less pleasant to walk on than Alexander. Adams is noisy with car traffic, often cluttered with trash cans, very unpleasant in the rain and utterly unusable in the snow when the snowplow plow the snow out of the street onto the sidewalk. There's plenty of on street parking on 10th. The unimproved route is a bit muddy in wet weather, and it would be good if there was a sidewalk connecting the street network with the B-Line (much like the B-Line - Butler Park connector on the southeast side of the railroad overpass over the B-line). While the route on the Alexander ROW (on the west side of Rick's Towing lot) needs to be defended, if a connector is to be codified in asphalt, the Summit St ROW (on the east side of Rick's towing lot) would be better and serve more people (especially because of the walkway on BHA property between 11th +12th Sts, west of the the gas station and the Boys and Girls Club) if a connector was to be built.