Case Date:

4/30/2025

trash cans blocking sidewalk, ballantine

Case Date:

12/21/2024

Abandoned sofa and other trash in front

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

8/24/2019

Lacking accessible sidewalk ramps in Sherwood oaks neighborhood.

Case Date:

4/29/2025

'Pro Lawn' in the grass at the bus stop. ROW?

Case Date:

2/25/2025

Case Date:

5/16/2022

partially open manhole by the bus stop

Case Date:

6/25/2018

There are several city tree's growing out of the side walk that are touching the building at 108 East 6th street that need to be trimmed back.

Case Date:

10/8/2022

There is a City bus stop shelter just north of Thorton Drive on Henderson (across the street from Black Lumber). The last few evenings, it looks like someone is staying in there overnight. Is this allowed? Also, there is a lot of trash in the area. Can the city clean this up and monitor the area for illicit activity?

Case Date:

4/23/2025

The front porch rails are broken out, the rails appear to be unstable, sagging and possibly rotted. The porch sets up high above grade where the porch rails are out. There is a young child living in the house. This presents a danger. Jeff Jones/Pendragon owns this property. This has been the case for the past 2+ years. This family is a new renter and this was not repaired between renters.