Water Quality
2912 S Forrester ST
- Case Date:
- 6/28/2025
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Water Quality
611 W Clover TER
- Case Date:
- 7/24/2025
Our water is brown! Toilets stained - love having to wash my clothes in it. Keep on raising our rates. That's all. Don't bother answering me with the usual excuses about high water in Monroe.
Water Quality
4980 W Gifford RD
- Case Date:
- 8/21/2025
Brown water from faucet. Cleared up but wonder if there is a boil water advisory
Water Quality
2344 S Zona CT
- Case Date:
- 8/27/2025
Water is brown / dirty
Water Quality
345 S College AVE
- Case Date:
- 8/29/2025
Unusual tasting water for the past two days. Tastes like chemicals.
Water Quality
824 W 4th ST
- Case Date:
- 9/3/2025
Water is coming out of the faucet yellow this morning. It is also yellow coming out of the garden hose. What is causing this? I am concerned it is unsafe to use.
Water Quality
901 W 9th ST
- Case Date:
- 9/3/2025
Water is brown from faucet, toilet water also unclear.
Water Quality
2601 S Delila Star DR
- Case Date:
- 9/5/2025
The water coming out of my faucets is brown (and getting browner). I don’t know if this is a utilities issue or a water quality issue.
Water Utility Billing Problems
- Case Date:
- 1/2/2018
water meter is frozen, homeowner has checked the pipes throughout the home.
Water Utility Billing Problems
- Case Date:
- 2/2/2018
Hello,
My name is William Castana, I am a billing specialist with Ecova, Inc., I am writing you to inquire about missing invoices for the listed customer numbers 200410-001 and 13138-004If you could please forward any unpaid invoices to me for processing. If you need anything further from me, please let me know. My phone number is 866.322.4547 ext.7233, and I am available from 7-3:30 PST.