Case Date:

9/12/2026

My landlord chose to “defer” maintenance regarding a problem noted on an inspection for one of the units in my apartment building. This led to catastrophic consequences, the smell was terrible. I understand my neighbors belongings were almost completely all destroyed when the hot water heater/ac malfunctioned. Once we were aware of the problem, renaissance rentals refused to address the problem after we asked multiple times. The smell was overwhelming, eventually they finally came to deal with the problem. But, it still smells terrible and we are pretty sure it is full of garbage. We have asked for a reduction in our rent to compensate for the stench, and our requests were met with silence, they simply don’t care. Please send someone to inspect the building and hopefully force them to address the smell. I am sure you deal with countless complaints regarding this company, they should have fixed the problem when the inspection made them aware of it, I assume that is the point of inspections. Please send someone to inspect not just that apartment, (4) but all of them in our building. Given the fact they were aware of this issue and chose to defer fixing it, leading to all of us in the building having to deal with an incredibly bad smell, which they still refuse to address. Our worry is they chose to defer maintenance for other known problems as well. Bloomington should really think if they want a company who operates in this fashion operating in Bloomington. This is a problem that should not have happened, certainly once we all asked for help they should have sent someone to address the problem, they still have not effectively done so. I sincerely hope you send someone to address this, it’s simply not fair. Just to be clear, the address is 1820 s Huntington gardens, apartment 4 is the apartment that the deferred maintenance resulted in it being destroyed. If you have any questions virtually everyone in the building is aware of the problem, so you can really ask anyone. Thank you.

Case Date:

9/11/2026

Construction has blocked the only entrance and exit to our apartment building. The sidewalk is closed, and there is currently no clearly safe pedestrian route to enter/exit the building. Residents have to navigate this uneven gravel/construction area immediately adjacent to an excavation site with a significant drop-off and exposed stakes/rods. This condition has been left for residents to deal with- the construction crew has been gone for hours, and since it's now almost 6 pm I'm guessing they aren't returning tonight. There is no other entrance or exit to the building for two of the four residents. Could you please confirm what temporary pedestrian access is intended for residents and when safe access to the building entrance will be restored?

Case Date:

9/11/2026

at 514 W. Allen St., tree limb fell in alley & knocked out power all along north W. Allen St. at 2am. Tree limb fell on house power line. House power line in yard. THIS IS A SAFETY ISSUE. OWNER KURT RUBECK DIED MID JULY 2026, SO NOT ABLE TO CONTACT HIM. Yard is terribly overgrown, so may be difficult to see power line. SAFETY ISSUE

Case Date:

9/11/2026

Hi - there is a massively overgrown yard at this location and the weeds are blocking full access to the sidewalk. To make matters more challenging, the weeds have burrs on them that have hurt our dog. Thank you for your help!

Case Date:

9/11/2026

City maintained sidewalk is overgrown. This is within the area that has the chain link fence on the east. Numerous low-hanging trees.

Case Date:

9/11/2026

Two large rigs parked on either side of South College by the convention center construction. Leaving only one usable lane. Not safe.

Case Date:

9/11/2026

yellow water, mild GI symptoms

Case Date:

9/10/2026

Corner of Bennington Blvd and S. Park Ridge Rd More Maple trees detached limbs hanging down. Hooked and not easily able to be pulled off and down.

Case Date:

9/10/2026

Our water runs muddy for the first few seconds and smells very metallic.

Case Date:

9/10/2026

Location: Public alleyway running between W. Dixie Street and W. Dodds Street, directly behind/adjacent to 963 S Fairview St. Issue Description: I am writing to report a severe maintenance and access hazard in the public right-of-way. The public alleyway at this location is heavily overgrown with public-side vegetation, bushes, and tree limbs. This unmaintained overgrowth has completely blocked my property at 614 W Dixie’s ingress. It is physically impossible to safely pull a vehicle into the address without sustaining vehicle damage from the brush, entirely cutting off access to my property. Because this is a dedicated public right-of-way, I am requesting that the Street Division dispatch a crew to cut back the encroaching limbs and clear the obstruction to restore neighborhood property access as soon as possible. Thank you.