Case Date:

1/3/2026

Broken glass on new path At building trade park

Case Date:

12/16/2025

Our trash and recycling were not picked up on 12-16-25

Case Date:

12/1/2025

A request for snow removal practices going forward. The location is where South Morton ends at the Convention Center overflow parking lot. Vehicle traffic is stopped by three yellow bollards, but many pedestrians and cyclists use this road to enter the B-line from Morton St. In past winters, snow plows push the snow into a large pile that entirely blocks off the end of S Morton St, so even pedestrians can't pass through. In the past, I have shoveled a pathway through, but it takes hours depending on the size of the pile and how frozen it is, and I have to redo it every time plows come through, and I go through at least 5 snow shovels per year since they break from the amount of snow I need to move. Now I have a back issue, so I can no longer shovel a path through. Can you please coordinate snow plowing so that the end of S Morton is not entirely blocked? Maybe a smaller plow (like they use on the B-line) could work with the larger plows to keep the path as open as possible. Thank you.

Case Date:

11/20/2025

There is a huge pothole in the Monroe Convention Center auxiliary parking lot, just west of the b-line trail, and just north of the paved road that connects the two parking lots. The pothole is a very significant safety hazard, and should be filled in immediately. Please reach out if you have any questions. Thank you.

Case Date:

11/14/2025

Blue sedan blocking sidewalk AGAIN

Case Date:

11/12/2025

Adding to the requests about the street lights, we noticed last night that all of the lights in the neighborhood seem to have been replaced with harsh white LED fixtures. At a minimum these need diffusers or something, the naked LEDs are very harsh and hurt the eyes of pedestrians. It would also be great if there were shields or something directing the light down, as currently they are unshielded. Honestly having the old lights back would be a massive improvement, but given how unlikely that is please consider these other mitigations. The light pollution from these lights is very unpleasant.

Case Date:

11/11/2025

Hello! I recently noted that the streetlight outside my house seems to have been changed out for a really horrible glaring and harsh cool-toned one. it was previously a lovely and classy warm shade of orange. can you confirm if this light was actually recently changed? hopefully i am wrong and it’s just malfunctioning somehow. if the city has in fact switched the warm toned bulbs for cool ones, is there a way to have it switched back? my street looks like a soviet prison camp now :( thank you!

Case Date:

11/11/2025

Was the streetlight at W Smith and S Jackson st recently replaced with an LED fixture? It is really excessively bright, there was nothing wrong with the existing streetlight. Please turn down the brightness of the light of at all possible, thank you.

Case Date:

11/4/2025

Trash is overflowing containers behind house (on Fairview). There are needles on the ground a few feet from a public sidewalk where young children pass by. They have been there well over a week. No one seems to be staying at the house right now.

Case Date:

10/22/2025

Vegetation is blocking sidewalks on Howe Street - about 804 W Howe, and another house in the W 400 block.