Case Date:

5/21/2013

On Friday May 17 white flags were placed on both sides of our street - Blue Ridge Drive. Is there some type of work planned for this area? Thanks, Karen Watkins

Case Date:

4/10/2019

A year ago the fire hydrant on the north west corner of my lot was changed out for another one and 4 squares of concrete were taken out and replaced. No one came back to d repair the damage done to the lawn and fill in with dirt and plant grass. There is an 8-10 inch drop off the edge of the sidewalk where someone could break their ankle if they fell off the sidewalk. The fire hydrant is unusually tall as it stands on top of a giant pipe that sticks out of the ground 10-12 inches. I don’t believe this was some of your best work.

Case Date:

3/13/2025

Duke Energy has refused to remove a large orange cable that is down on the length of my property (3/4 of an acre). They say someone else needs to take care of it, like maybe a cable company. I am concerned that it is dangerous to kids in my neighborhood and I cannot do yard work around it. Moreover, it is in the utility easement. They said to pick it up and see if it is attached to the utility line and I am unwilling to do that because it seems risky. In any case, no utility should be leaving their waste on my property and they should take responsibility for removing it safely.

Case Date:

6/16/2015

Customer wants to know why there is water in back yard, after digging a hole for a tree.

Case Date:

1/8/2019

Low water pressusre throughtout all outlets for the last 10-12 months. Plumber recommended contacting CBU to check pressure at the meter.

Case Date:

3/21/2020

After our new meter was installed, there appears to be standing water around the meter. I think it should be looked at for leakage.

Case Date:

5/22/2022

Mowing service hit the water meter with the mower on 5/22/22. Needs to be replaced.

Case Date:

3/19/2024

No water

Case Date:

3/19/2024

No water pressure. Water appears to have been disconnected. Please call the number listed.

Case Date:

3/19/2024

Very low water pressure coming into the house