Case Date:

10/25/1996

LEAK AT WATER METER PIT/ CUSTOMERS PROBLEM

Case Date:

10/25/1996

MUD N SEWER LINE READY TO HOOK UP

Case Date:

10/24/1996

CUSTOMERS WATER LINE BROKEN ON THEIR SIDE/SHUT OFF WATER

Case Date:

10/24/1996

dirty water

Case Date:

10/22/1996

Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.

Case Date:

10/22/1996

Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.

Case Date:

10/22/1996

MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.

Case Date:

10/18/1996

400 block of S. Grant - east side of street. Sidewalk overgrown & cannot walk down, must walk in street. PLEASE NOTE CORRECT ADDRESS & UPDATE DATABASE.

Case Date:

10/17/1996

KOONTZ IS CONCERNED WITH THE EAST/WEST ALLEY TO THE SOUTH OF HER PROPERTY. TRUCKS ARE USING THIS ALLEY AS CUT THROUGH AND SOMETIMES PARK IN THE ALLEY FOR PERIODS OF TIME. KOONTZ WOULD LIKE TO HAVE A "NO TRUCK" SIGN INSTALLED FOR THE ALLEY DUE TO THE ALLEY NOT BEING WIDE ENOUGH TO ACCOMMODATE THE TRUCKS. NOTE: KOONTZ STATED THAT REYNOLDS GROUP DAMAGED HER FENCE WHILE DOING WORK FOR THE CITY UTILITIES DEPT ON ROGERS STREET.

Case Date:

10/17/1996

Huge pole sign on site - grabs your attention - distracting "Auto Heaven".