Case Date:

6/12/1998

Sacks of trash laying in the street for a week. Residents keep trash in the alley next to the house. The lawn also needs attention.

Case Date:

6/12/1998

There is an apartment complex beside 718 West Dodds that has a dumpster that is always over-run with trash. There is bags everywhere on the ground, dirty diapers, beer bottles, and now mice.

Case Date:

6/12/1998

Continuing problems with at Steeplechase Apts. The complex wasn't ready to move into to begin with; the friveway isn't paved, and other problems exist.

Case Date:

6/12/1998

LOW WATER PRESSURE

Case Date:

6/12/1998

HAS LOW WATER PRESSURE FOR SOME TIME NOW

Case Date:

6/12/1998

s

Case Date:

6/12/1998

BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.

Case Date:

6/12/1998

Called on behalf of customer who uses BT access. This usually quiet & reasonable lady is livid at BT Access. Says new scheduling system does not work and BT staff (not drivers) have been unpleasant & told her they are not a social organization.

Case Date:

6/12/1998

Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.

Case Date:

6/12/1998

Residents (caller believes this is unregistered rental through Sec. 8 program) leave their trash at the back door and up next to the house for two months. Caller said that two cans of trash has been there for two months.