Case Date:

6/26/2026

2 women standing at the door of the courthouse smoking right now

Case Date:

3/7/2026

Residents at 4508 E Morningside Dr Apt 9 and people in their party often smoke in the covered bike storage space at 4488 E Morningside at night.

Case Date:

4/3/2024

A tenant of this building reported there is a transient in one of the restrooms on the 6th floor. Caller said he thinks the person is smoking.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

9/24/2019

1508 W. 11th is going to be sold in a Sheriff Sale on Oct 18th. Contractors for the lawyer/bank who repossessed the property due to the death of the owner have already cleaned out the house and have been keeping the property mowed. However, because the house is vacant, the neighbors to the east (1506), have been stacking/throwing trash, debris, etc. into the house. It is just packed with it. This is absolutely unfair to any potential buyer of 1508 as they will have to pay for the removal of this garbage once they purchase the property. 1506 needs to dispose of their own damn trash.

Case Date:

10/14/2013

Every time there is a football game at Memorial Stadium, they set off fireworks or cannons or something. Sometimes, like last night, they set them off after 10 and it seems like I've heard them even later than that. Does IU request an exemption to the noise ordinance? If so, why is it granted? Me and my sleepy infant son would like to know. Thanks.

Case Date:

10/19/2026

Constant smoking next to all entrances. A person should be able to walk in or out of a building without being bombarded with smoke pollutant or cigarette stub litter.

Case Date:

10/20/2026

Non-consensual tows by Chandler Automotive & Towing (BMC ch. 4.32) On 10/20/2026 at about 12:15 pm, Chandler Automotive & Towing towed my 2017 Cadillac ATS (Indiana plate HAQ849) from the tenant parking lot at 508 S Fess Ave. No one authorizing the tow was present when my car was towed. The authorization form was signed afterward by Ashley Chandler, a Chandler’s employee working their front desk, after my car was already at their lot at 1107 N Jackson St. I watched her sign it and recorded it. When I called Chandler’s later that day, they confirmed they sign after the tow and said this is allowed. BMC 4.32.100(a) requires the owner or authorized agent to be “present at the time of the tow” and sign a “contemporaneous” written authorization. The multifamily exception in 4.32.100(d) allows a tow company employee to act as the agent but does not waive that requirement. The form has other problems: It has no date or time of authorization, only the time of the tow, which 4.32.100(b)(4) requires. It lists the wrong tow address. My car was parked at 508 S Fess Ave, but the form lists “Campus Walk, 520 N. Grant St.,” which is the management office, not the parking lot. BMC 4.32.100(b)(2) requires the address of the parking lot the vehicle was towed from. Taken together, this suggests the authorization was not completed for this specific tow at the time it happened. Chandler’s also first billed me $225, including a $50 dolly charge even though no dollies were used, and removed it only after I questioned it. Chandler’s also towed my car from the same lot in early August 2026, and I believe the authorization was handled the same way. Chandler’s must keep the records for that tow under BMC 4.32.150. I ask the city to investigate both tows, including the property owner’s affidavit and the photo or video documentation required by 4.32.100(d)(2) and (d)(4). If either tow violated ch. 4.32, I request a refund under BMC 4.32.130(d) of the $175 I paid on 10/20 and the fees I paid for the August tow. I can provide my recordings on request. This is not just about my money. When I called, Chandler’s told me they are allowed to sign authorizations after a tow, which suggests this is how they routinely operate. Chapter 4.32 was passed specifically to protect Bloomington residents from predatory towing, and its requirement that someone be present and sign at the time of the tow is the main safeguard against tow companies patrolling lots and towing at will. If Chandler’s is signing these forms after the fact, that safeguard means nothing, and every renter in a permit lot they patrol is exposed. Many of those residents are students and working people who will simply pay and never know their rights. I ask the city to inspect Chandler’s authorization records under BMC 4.32.150 to determine how many other tows were handled this way, to enforce the penalties in 4.32.160, and to make sure everyone towed in violation of this chapter is told they may recover their fees under 4.32.130(d). Please let me know the outcome of your review.

Case Date:

10/20/2026

Non-consensual tows by Chandler Automotive & Towing (BMC ch. 4.32) On 10/20/2026 at about 12:15 pm, Chandler Automotive & Towing towed my 2017 Cadillac ATS (Indiana plate HAQ849) from the tenant parking lot at 508 S Fess Ave. No one authorizing the tow was present when my car was towed. The authorization form was signed afterward by Ashley Chandler, a Chandler’s employee working their front desk, after my car was already at their lot at 1107 N Jackson St. I watched her sign it and recorded it. When I called Chandler’s later that day, they confirmed they sign after the tow and said this is allowed. BMC 4.32.100(a) requires the owner or authorized agent to be “present at the time of the tow” and sign a “contemporaneous” written authorization. The multifamily exception in 4.32.100(d) allows a tow company employee to act as the agent but does not waive that requirement. The form has other problems: It has no date or time of authorization, only the time of the tow, which 4.32.100(b)(4) requires. It lists the wrong tow address. My car was parked at 508 S Fess Ave, but the form lists “Campus Walk, 520 N. Grant St.,” which is the management office, not the parking lot. BMC 4.32.100(b)(2) requires the address of the parking lot the vehicle was towed from. Taken together, this suggests the authorization was not completed for this specific tow at the time it happened. Chandler’s also first billed me $225, including a $50 dolly charge even though no dollies were used, and removed it only after I questioned it. Chandler’s also towed my car from the same lot in early August 2026, and I believe the authorization was handled the same way. Chandler’s must keep the records for that tow under BMC 4.32.150. I ask the city to investigate both tows, including the property owner’s affidavit and the photo or video documentation required by 4.32.100(d)(2) and (d)(4). If either tow violated ch. 4.32, I request a refund under BMC 4.32.130(d) of the $175 I paid on 10/20 and the fees I paid for the August tow. I can provide my recordings on request. This is not just about my money. When I called, Chandler’s told me they are allowed to sign authorizations after a tow, which suggests this is how they routinely operate. Chapter 4.32 was passed specifically to protect Bloomington residents from predatory towing, and its requirement that someone be present and sign at the time of the tow is the main safeguard against tow companies patrolling lots and towing at will. If Chandler’s is signing these forms after the fact, that safeguard means nothing, and every renter in a permit lot they patrol is exposed. Many of those residents are students and working people who will simply pay and never know their rights. I ask the city to inspect Chandler’s authorization records under BMC 4.32.150 to determine how many other tows were handled this way, to enforce the penalties in 4.32.160, and to make sure everyone towed in violation of this chapter is told they may recover their fees under 4.32.130(d). Please let me know the outcome of your review.