Case Date:

3/14/2025

Red truck seems to be confusing the walking path between 2nd and Maxwell with a personal parking spot.

Case Date:

3/4/2025

There is always standing water here on this sidewalk. It was a sheet of ice last month. Is there a water main break? So much water can not use the sidewalk. I do not want to have to walk in the street.

Case Date:

2/28/2025

The downspout daylight from either 521 or 523 S. Park has been spilling mud onto the sidewalk for months. At this point, the entire width of the sidewalk is covered by a layer of mud that is dangerous when wet. This mud slick covers part of an accessible curb cut. Both houses are rentals.

Case Date:

2/18/2025

I reported this last week for the first time. (Case #200875) I took this new photo this morning, which shows clearly the abundance of water issuing from this drain. I am confident that this is not simply runoff. I dealt with a similar complaint about one month ago lodged against a property I help manage for Chickering Rentals at 620 N College. Turns out, the water was coming from a sink AND a shower inside that house that was connected to a sump pump, and then connect to a downspout extension drain that expelled on the sidewalk. (I identified the issue and the company remedied it the same day it was reported to us.) It appears that the same thing may be happening at 609 S Fess. There is no explanation as to why so much water would be issuing from a downspout drain at 9am this morning when the temps are less than 10, far below freezing. But you can see in the picture the amount of snow the water has covered and had not yet frozen. I’m guessing if you go out now, it may be frozen. It’s only after it has recently been pumping and expelling that it is still liquid. The only explanation from what I can tell is it’s coming from inside the property. Either 605 s fess or 609 s fess. I’m guessing that there is a sink or shower inside the house, connected to a sump pump drain, connected to this drain on the sidewalk. Thanks for your help and attention to this.

Case Date:

2/13/2025

My wife and I live nearby and pass by this area on our walk to Bryan park. For well over a year, I have noticed this section of the sidewalk between 609 S Fess and 605 S Fess is consistently wet, even when there has been no rain/snow. When the temps fall and stay below freezing, ice accumulates on this area of the sidewalk, as it is doing right now. I am convinced that there is either a natural spring, or a sump pump inside either 605 or 609 S Fess that is connected to a storm water run off drain that expels on the sidewalk. The water is issuing from three slit holes at the bottom of the brick wall outside of 609 S Fess, where that brick wall terminates and meets the limestone wall for 605 S Fess. 609 S Fess is managed by Sarge Rentals. 605 S Fess is managed by Wininger Real Estate.

Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

2/10/2025

Center point gas repair patch needs looked at. 3 of them

Case Date:

2/4/2025

Should this be corrected to avoid falls or other problems?

Case Date:

2/3/2025

Hello , During the month of December 2024, there was utility work done on my property while I was away for the winter break. When I returned, there was 1.5 feet of snow; however, since it has melted, I have seen the damage that was done to my front yard - see the attached photos. There are two holes in my lawn (photo on right) and the crew stained my limestone walkway (photo on left). Can you please send the utility company to repair these damages as soon as possible? Thank you. Sincerely, Elida C. Behar February 3, 2025

Case Date:

2/1/2025

There is a hole in the street left from utility work. It had been filled but has sunk. There is now a deep hole, about 8inches deep. There is no sidewalk on this part of Palmer. Someone could step in that hole, especially at night, and break a bone. It is on Palmer just south of Grimes, east side of the street.