Case Date:

5/1/2025

In Spring/Summer 2023, utilities contractors excavated a hole approximately 3x3 in the sidewalk that crosses the driveway for our home located at 3702 E Reed Ct. Bloomington IN. They were installing fiber optic or another cable -- AT&T or GigaBit or some other contractor. This hole was filled with dirt and then they "fitted the broken concrete pieces" back in the hole. Needless to say, it sank about 4". Then they poured concrete on top of the hole. They then ground down the edges to even out their work. It was a poor job and it is now unsightly and a serious tripping hazard. I've seen city workers replacing sections of sidewalks in Hyde Park and elsewhere. I would like to request that this section of sidewalk be added to the list of sidewalk repairs/replacements. Please let me know if you need additional details. Thank you for addressing this issue.

Case Date:

5/3/2025

The company that installed this created a hazard that could cause an injury when someone gets out of their car etc. This should be removed and filled or fixed.

Case Date:

5/8/2025

Median area where cables where placed in the fall is barren and needs grass seed. They left it in terrible condition

Case Date:

5/12/2025

Large shrub (bush honeysuckle?) at NE corner of lot has grown so much that it is now difficult to pass using the sidewalk on Cottage Grove. The property owner/manager (sign in yard says "Thatcher Real Estate") never shovels the sidewalk in the winter, but maybe the snow/ice complaints submitted to HAND earlier this year never made it to them. Probably good to be more proactive about this report, since the shrub is not going to just melt on its own like the snows did...

Case Date:

5/13/2025

There is a tree/shrub along the sidewalk growing low foliage that is blocking the line of site when you are turning left onto 2nd Street from Lincoln Street.

Case Date:

5/19/2025

We’ve had large trucks run over our curbs repeatedly and the neighbors have also had issues with trucks going on their yard and damaging their property. We were told poles or other barriers couldn’t be put in place ironically until there is an accident first. But I am writing to request that a no large vehicles over a certain size or with carriers attached be allowed to turn there. The attached photo is the specific truck as it ran the curb from EMI

Case Date:

6/16/2025

Section of the sidewalk on the east side of High St. is consistently underwater. Once the standing water drains, a thick coat of slippery mud is left. The specific location is just north of the hill heading south on the sidewalk. Thanks! John

Case Date:

7/26/2022

Plants overgrown and block sidewalk at NW corner of Madison and Kirkwood

Case Date:

7/20/2024

Our outgoing water pipe backed up and flooded our basement. The plumber ran a camera down the drain and believes the pipe has been hit by the fiber cable installer yesterday, July 19. The plumber said the cable installer should fix the problem. Who should I call?

Case Date:

3/14/2025

I am the HOA Board president for Windermere Woods. I have received comments regarding holes that were dug in the common area between the lower portion of Windermere Woods Drive and College Mall Rd. I honestly don’t know if it’s a sewer issue or something left from the installation of fiber optic lines. I’m starting with sewers due to the location of the holes. There are two storm sewer grates along the east side of WW Dr by CMR. If you go about 10 feet directly east of the grates, you’ll see the holes. Both are about 12-18” deep and I’m concerned someone may step into one and be injured. I’m happy to meet someone and show them the two spots. If it’s not a COB issue, I’ll reach out to the fiber optic people. Thanks.