Case Date:

12/26/2023

i am located in prosoect hill. my water out of the faucet smells like septic.

Case Date:

6/4/2025

Sign attached to a road sign on E. Morningside Drive just off E. Third Street. "Hydrant Flushing This Area". I assume this might be related to the Greenway construction as a hydrant was moved I believe. No notification to any neighbors regarding hydrant flushing. This sign has been in place now FIVE weeks and without neighbor notification, it has lost all effectiveness. Has Utilities forgotten the sign was placed? Please let me know so I may inform the Park Ridge Neighborhood (Association) of the sign status? Thanks -

Case Date:

6/9/2025

People are regularly parking in front of the fire hydrant on Berkley North Court. Is there a way to get the curb painted, to make it more obvious that there is a hydrant that should not be blocked? Thank you.

Case Date:

12/13/2023

Low water pressure throughout all lines in the home without identifiable leak or other in home issue

Case Date:

1/31/2024

Hi, bit of an odd request. I have a few aquariums, and I use tap water conditioned to remove chlroine. I usually do a water parameter test before refilling my tank, and sometimes the pH can fluctuate from 6.2 - 9.0 within two tests in the same day. Is there any data on the pH of the cities tapwater that I could be sent? Second question, what would cause that big of a variance within 6hrs? If this would be too much to ask, or the wrong place to ask, please kindly ignore this message.

Case Date:

3/6/2024

My water started tasting metallic yesterday

Case Date:

3/19/2024

We have very little water pressure in the entire house suddenly this morning with no leaks or issues. Is there a larger issue?

Case Date:

3/19/2024

Low water pressure and discoloration

Case Date:

3/19/2024

low water pressure

Case Date:

3/19/2024

Water pressure is low at 3501 and water is completely out at Bloomington High School North. Possible water main break