Water Utility Billing Problems
350 Liberty Dr
- Case Date:
- 6/27/2026
My water bill isn’t regulated and the water bill fluctuates and without information about why my bills are higher I am only a household of one person - and my power goes on and off and it’s off sometimes for longer than 8 hours. I also found out they have empty trailers and they are having us residence cover the bills for those empty trailers and that isn’t right.
- Case Date:
- 6/15/2026
We would like to cancel services and receive final billing for Act. # 4153-001. Old National Wealth Management can provide any and all documentation needed for your records. Thank you.
Water Utility Billing Problems
502 S Cobblestone CT
- Case Date:
- 5/11/2026
My usage this month is 5,000 gallons, but in previous months it was usually only around 2,000 gallons. I’m not sure why it jumped so much. Is there any reason for the sudden increase? Was there a rate change or something wrong with the meter?
Water Utility Billing Problems
549 W Hoosier Ct Ave
- Case Date:
- 2/11/2026
Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month
Water Utility Billing Problems
549 W Hoosier Ct Ave
- Case Date:
- 2/11/2026
Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month
- Case Date:
- 2/10/2026
I have paid my water bill receipt #YLX20040964. Please turn my water back on. I have 3 dependents in my house. I require water to care ASAP. Thankyou
- Case Date:
- 12/9/2025
I have signed up for online access, but to date I am not getting my bills online. What do I need to do?
Website & Web Services Feedback
- Case Date:
- 11/6/2025
Neither my husband nor I received notification of the water main break last night that lead to no running water for several hours. We went to update our contact information from the website https://bloomington.in.gov/utilities, but the following "Customers update their contact information electronically" doesn't work.
https://bton.in/cbu24?fbclid=IwZXh0bgNhZW0CMTAAAR23Jyw13G9sLmcf1i9zU1qC5HNrFGVLc4HxDKBsjzCa9YwNwP6TWE3iysw_aem_X1E7yHOoSJNCE-K8X5w3lw
It goes to a google drive page that says "We're sorry. You can't access this item because it is in violation of our Terms of Service."
Water Utility Billing Problems
320 W 8th St #113
- Case Date:
- 8/26/2025
We were not responsible for the water loss on 08/25, our pipes bursted and I’m requesting a proper billing adjustment for the month of August. Thank you!
Water Utility Billing Problems
3229 S Walnut Springs DR
- Case Date:
- 8/11/2025
Unrealistic high water usage