Storm drain casement junction is clogged with branches. You can see it through the heavy iron grid on the drain at the SW corner of Southdowns and Ballantine. It will require lifting the grid cover the clear out.
Pavement section is sinking on one side and raising some on the other. It's right next to a sanitary sewer lid and has been filled the last two years but keeps sinking. Appears a large lateral t's in from Wylie in this location and the sunken area is on top of that just to the east of the sewer lid.
My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?
My address is 1005 s Washington. For the last several months when my neighbor has his water on my water main hums (vibrates) until he turns it off. This is the only time it occurs, when he in running water. It doesn’t happen when I run water. It vibrates the floor in my bathroom and is extremely annoying. Yesterday, I went outside and opened the cover on his meter and the meter, inlet, and outlet were all vibrating. I asked him about it and he said it’s extremely loud in his house and at the front of the house is sound like a well pump is running. Could you check out his meter and make sure the water is on all the way or if his meter is bad?
Public sewer with an improvised cover without any type security, which gives off bad odors, located in the backyard of my property. I would appreciate the prompt response and solution from you, I have an Autistic son and this represents a danger for him and for the family.
Extremely low water pressure suddenly starting on or after 1130am today.
Large muddy puddle on south side of Maxwell, between Woodlawn and Manor. Has happened ever since they removed the house and driveway and then filled in the south side of the road. The work they did blocks the water from draining off the edge of the road. Thanks!
Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!
A large and growing area of crumbling asphalt on the northwest corner of E. Maxwell Lane and Manor Dr. could use some repair. The road surface at this intersection is generally in need of repair. Storm water flow seems to be the primary culprit as storm water flows downhill south on Nanor Dr.
Water pressure is only a trickle. It appears to be related to water main break at Olive & Thornton - reporting in case the low pressure should have been repaired already. (9:55pm Wed 11/5)