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City of Bloomington, Indiana

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closed #188758

Water Utility Billing Problems

Case Date:
6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

closed #192691

Water Utility Problems

Case Date:
8/5/2024

It seems like there are two account numbers on my address. I have been paying my bills every month consistently. Your system accumulates the same amount of payments for two different accounts. The online system prompted me to pay the same bills for two different accounts. I checked every single month of my current account and all is paid. There are two transactions that are paid one is 169.24 and 84.62 that needs to be disputed immediately. I called the bloomington utilities many times but I can't receive any response. Can you please guide me how to remove one of these accounts so this will not happen in the future? Once again I paid my bills on time consistently and I have an evidence of it. Sincerely, Sophia

closed #202998

Water Utility Billing Problems

320 W 8th St #113

Case Date:
5/28/2025

I will charge everyone

closed #202999

Water Utility Billing Problems

320 W 8th St #113

Case Date:
5/28/2025