Case Date:

9/28/2026

I am writing to report damage to our recycling cart that occurred during recycling collection this morning. We placed our recycling cart at the curb last night, and the cart and wheels were intact and in good condition. This morning, after our recycling had been collected, my husband went outside to bring the cart back to the house and found it lying on its side with one of the wheels completely broken off. Given that the cart was undamaged when we placed it at the curb and was found damaged immediately following collection, it appears the cart was damaged while being emptied or returned to the curb. We would like the damaged recycling cart repaired or replaced at no charge to us. We can provide photographs of the broken wheel and cart if needed. Please let me know what information you need from us and when we can expect the cart to be repaired or replaced.

Case Date:

8/16/2026

My trash can has not been getting fully emptied on pick up days - the top bags are taken out by hand so there is always trash left at the bottom.

Case Date:

7/27/2026

Our trash did not get picked up

Case Date:

7/7/2026

Trash was already picked up today and this is left on the street

Case Date:

6/30/2026

It seems someone threw a mattress in my yard and I don't have a way to get rid of it. Can the city pick this up? 1200 E Hillside Dr thank you.

Case Date:

6/15/2026

I live on Smith Street, next to the Rogers Street construction. Is our trash going to be picked up tomorrow, Tuesday, June 16? We want to know whether we should put out our trash containers. Thank you!!!

Case Date:

6/11/2026

Although my trash can was in place for pickup this morning, it was not emptied.

Case Date:

6/8/2026

Today was a scheduled yard waste pick up day and yard waste bag remains at the curb. Has not been picked up.

Case Date:

6/18/2026

Can you send your truck they miss our recycling stuff they always get our trash

Case Date:

3/3/2026

My Trash bin was picked up this morning, and the bin lid was broken off. I would like a replacement for the trash bin, the small size for trash pick-up (gray ones). Thanks!