Case Date:

8/26/2024

We were charged over $300 under sanitation for "Large Item Pick up", however, were not responsible for any items that were allegedly picked up. I have tried to get in contact with the sanitation department for the past month with no avail. I would like to get this issue resolved so I am not responsible for the charges or the late fees that could potentially accrue. Please contact me via email as that is my preferred method of communication.

Case Date:

6/17/2025

My tree branches were not picked up despite being at the curb last week. I created a ticket last week with UReport. Rhea closed the ticket stating that I was told what to do. That is false. No one ever contacted us and the ticket was closed without anything being done or fixed