Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

4/2/2025

On the northeast corner of 17th and Kinser Pike, looks like there's a pretty good patch of poison hemlock growing. Since its a noxious weed, I figured I'd report it! 327 west 17th street

Case Date:

12/10/2024

Someone called and left a message that the traffic signal at Indiana and Atwater was cycling incorrectly. It is not in sync with the pedestrian lights. It is telling pedestrians to walk on green lights.

Case Date:

11/14/2024

Broken Handrail on 729 Building stairway

Case Date:

10/25/2024

Daphne called and reported an unhoused camp that has popped up at the abandoned Arby's property. She reported there is excessive trash.

Case Date:

10/24/2024

Caller would like to send an inspector out to check of the exterior deck that is over a flat roof due to amount of students on the deck and safety concerns regarding the structure. Caller wished to remain anonymous and have be report this on their behalf.

Case Date:

10/2/2024

On this property on the Allen street side, AEG left a 2ft wide and 3ft deep hole. This was months ago and the homeowner has left several messages. Also across from her property on Allen Street is an even larger whole near the sidewalk that was left by AEG.

Case Date:

9/16/2024

Phone call to HAND re: trash and mattress in alley between 1004 and 1006 S Palmer has been left for several months. The caller said he lives next door and saw the person who lives at 1004 S Palmer put it out in the alley.

Case Date:

8/27/2024

Call received to HAND from adjacent property owner. There is also a uReport under address 812 W 3rd that is duplicative. People are living year-round in an RV parked on an unimproved surface at 220 S. Maple Street. They have been there for about 18 months. I previously reported them to H.AN.D. and the city's legal department. There are also 3-5 other cars parked in the small property lot at all times. The man is apparently fixing cars for others. Various articles and garbage bags are often strewn about. Their has been many domestic violence and nuisance reports to the police and fire department during this time.

Case Date:

8/8/2024

Grass and weeds on the property are knee high. It does not appear that anyone is living there. This has been an ongoing issue for the past several years.