Case Date:

2/25/2025

Fence needs to be repaired, danger for railroad tracks.

Case Date:

1/28/2025

Not sure what the possible glitch with lyft is, but if the city is picking up the tab for rideshare rides after the first dollar then the city is being fleeced BIG TIME. I am giving $45 rides that go 4 blocks at times and the riders are laughing that they paid a dollar. Just an FYI no need to contact me just dbl check the program parameters before it's bankrupt

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

9/5/2024

What is going on with the sewerage treatment plant? The odor is terrible and getting worse. I don't want to vomit but it is close. It is bad today. Something is not working properly.

Case Date:

1/3/2025

There has been liquid sloshing around a window sill for TWO straight days on the #2 bus. Are you cleaning these buses?

Case Date:

10/14/2024

At the end of the very nice protected bike lane on 3rd Street, buses pull over into the unprotected lane to pick up passengers at this stop, forcing bikers either to stop and wait for the bus again, take their chances on going into traffic and around, or jumping up on the sidewalk. Please ask the buses to either stop in the car lane or extend the protected lane through this bus stop.

Case Date:

9/24/2024

Thank you for moving the bus stop north 100 ft out of the old bus egress places to places closer to real reasonable places nearer the sidewalks.

Case Date:

10/19/2024

Bus 11 specifically has always had issues with their atlas on 17th route. This time after pulling to the side giving PLENTY of room for the bus to pass, the driver stopped and demanded I park my car so she can have the entire road to herself. The amount of times I’ve almost been hit by this specific bus the past 2 years because the drivers are genuinely horrible I cannot explain. How do these people have B class licenses? This happened at 4:44PM on October 19th. By law I am NOT required to give 2 entire lanes so that a driver that is supposed to be trained to drive on these roads can have it to themselves. I will reiterate, this has happened SEVERAL times. D

Case Date:

10/1/2024

As required in compliance with the Americans with Disabilities Act, a personal care attendant (PCA) does not pay a fare when accompanying a BT Access customer on a paratransit ride. However, Bloomington Transit reportedly requires that the PCA must pay a fare when accompanying a BT Access customer on a fixed-route bus. This fare policy creates unfortunate accessibility and financial burdens for BT Access customers. Bloomington Transit should revise this policy to go beyond the minimum and allow PCAs to ride for free on fixed route buses. Under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.131(c)(3), a personal care attendant (PCA) may not be charged a fare for complementary paratransit service. PCAs may be charged a fare on fixed route. While some transit systems go beyond the minimum requirements of the ADA and allow PCAs to ride for free, there is no requirement that they do so.

Case Date:

8/7/2024

Does not have handicap parking nor sidewalk access for handicap or proper dooring to allow a wheelchair or walker to enter the business. There is also no smoke alarms for the hearing impaired within the a building that has many obstacles to reach the only 2 Exits at the front of the building. There is a locked gate put in place at 8pm while customers are still in the building that blocks off the exit to the back of the building.