closed: Submission Received #193866

Bus Services (Bloomington Transit):

Other: As required in compliance with the Americans with Disabilities Act, a personal care attendant (PCA) does not pay a fare when accompanying a BT Access customer on a paratransit ride. However, Bloomington Transit reportedly requires that the PCA must pay a fare when accompanying a BT Access customer on a fixed-route bus. This fare policy creates unfortunate accessibility and financial burdens for BT Access customers. Bloomington Transit should revise this policy to go beyond the minimum and allow PCAs to ride for free on fixed route buses. Under Department of Transportation (DOT) Americans with Disabilities Act (ADA) regulations at 49 C.F.R. Section 37.131(c)(3), a personal care attendant (PCA) may not be charged a fare for complementary paratransit service. PCAs may be charged a fare on fixed route. While some transit systems go beyond the minimum requirements of the ADA and allow PCAs to ride for free, there is no requirement that they do so.

Assigned to: John Connell

History

3/10/2025 14:30:09 Closed by Shelley Strimaitis

Although Bloomington Transit does not allow PCAs to ride fare-free on fixed routes, there is still a monetary benefit for BTAccess clients and their PCAs to take fixed route vehicles as the daily and monthly fares for PCAs are capped and BTAccess clients ride for free on fixed routes.

Sent notification to John Connell

https://bloomington.in.gov/crm/tickets/view?ticket_id=193866 Closed by Shelley Strimaitis Although Bloomington Transit does not allow PCAs to ride fare-free on fixed routes, there is still a monetary benefit for BTAccess clients and their PCAs to take fixed route vehicles as the daily and monthly fares for PCAs are capped and BTAccess clients ride for free on fixed routes.

10/1/2024 15:10:05 Anonymous assigned this case to John Connell

Sent notification to John Connell

https://bloomington.in.gov/crm/tickets/view?ticket_id=193866 Anonymous assigned this case to John Connell You can use the link to follow progress on this case.

10/1/2024 15:10:05 Opened by Anonymous