Case Date:

1/7/2025

Snow on sidewalk

Case Date:

1/7/2025

Snow on sidewalk

Case Date:

1/14/2025

Snow Plow issue last week. My street, Cedarwood Drive, gets one pass with the snow plow down the middle of the street. It is a two lane street. This pushes all of the snow in front of my sidewalks, street, driveway and mailbox. This makes it impossible for me to move all of that snow to use my area for parking on my street in front of my house, impossible to access my mailbox by me or the mailman and impossible for me to place my garbage cans in front of my house for pick up. A few years ago, the plows would come both ways and do a better job. These past few years they are doing a very poor job. We did have a lot of snow last week, but since then it has been clear. I can see why they needed to do one quick pass initially, but they should have time to make a second pass and clean up the mess they made. I intentionally did not have any cars parked in front of my house for the reason to keep it clear for the snow removal plows. There is no reason they needed to leave five feet of snow on the street in front of my house.

Case Date:

1/8/2025

The sidewalks near and on IU campus are very poorly plowed. Some are cleared, but others are quite treacherous -- packed-down snow, unavoidable ice, and deeply plowed snow that's blocking basically all ways to get off the sidewalk if you have to cross the street. I parked in the lot on Indiana by BBC and struggled to walk up Indiana, Dunn Meadow, 7th, Park, and 8th. IU hasn't issued any warning to staff (in fact, they haven't sent a single email about the snow at all). I can't imagine how difficult it would be for someone with limited mobility to come to work today!

Case Date:

1/14/2025

The two potholes in the northbound lane of High street just south of Queensway are getting bigger every day.

Case Date:

1/7/2025

Snow on sidewalk

Case Date:

1/7/2025

Snow on sidewalk

Case Date:

1/7/2025

Snow on sidewalk

Case Date:

1/13/2025

The back alley behind S Maple St. has not been cleared nor salted. I would like to request getting the alley AT LEAST salted, as my vehicle got stuck today (1/13) going up the alley and I had to pay $147.40 to get it towed 500 feet. The back alley connects to our driveway which is the only way we, including numerous neighbors residing in the alley, can commute in/out. I am very disappointed with the snow removal in my area and believe the city needs to take further action to remedy this issue ASAP.

Case Date:

1/14/2025

We have a very large past-due balance on our bill that doesn't make sense to me. We have paid the bill on time every single time since we moved in august 2023. In November there was a leak and we got a statement credit to cover that cost which reduced the bill to zero for that month. but Since then, there has been a large past due balance that I don't really understand. Whatever information you can provide me would be great thank you