Case Date:

9/26/2025

I live in a basement apartment at The Quarry apartments, and there is a recurring rat problem that has not been resolved by my property owner/management. Rats have been actively present in the window well outside my basement window. This is not the first time this issue has occurred — last year, rats managed to enter my apartment, and I had to purchase my own sticky pads to catch them. At that time, the property management was notified, but no permanent solution was put in place to prevent recurrence. This year, the problem has returned. I submitted a maintenance request several days ago, followed by multiple emails (including a formal escalation) and phone calls. Despite these efforts, the property management has failed to respond or take corrective action. The ongoing presence of rats poses a serious health and safety hazard and directly impacts the habitability of my apartment. Given that this is a repeated issue, and management has been unresponsive, I am requesting HAND to inspect the property and require the landlord to take immediate corrective action, including extermination and sealing of all potential entry points.

Case Date:

9/26/2025

Couch on porch

Case Date:

9/25/2025

Tenants need a friendly reminder that trash and recycling cans must be removed from the curb/sidewalk within 24 hours after trash collection. It is Thursday now. Cans are still there.

Case Date:

9/25/2025

At the corner of 801 S Eastside & 1st Street there have been repeated times where trash cans are left close to the road 3-4 days after trash pick-up.

Case Date:

9/24/2025

My neighbor reported this yard 6 weeks ago, the case has been closed but the issue remains, nothing has been done to the yard. 3-4 foot high weeds and misc growth front and both side yards, large fallen tree limbs in front yard. The house is disappearing...please require the owner to clean up the yard, it has been an ongoing issue for years.

Case Date:

9/24/2025

Couch on porch

Case Date:

9/24/2025

Couch on porch

Case Date:

9/24/2025

Couch on porch

Case Date:

9/24/2025

Using this truck as a dumpster. This time the truck hasn't moved for over a month, last time a couple months. Never moves unless to dump. Wind blows garbage into street. Eye sore. Driveway is always a mess. I have more pics if you need. It's worse if it rains and content gets wet.

Case Date:

9/24/2025

Various "Couch on Porch" reports from over a month ago continue to be a problem. Examples: 205138 (317 E. 7th) 205133 (713 N. Lincoln) 205132 (509 N. Lincoln) 205131 (417 N. Lincoln) 205129 (213 N. Grant) 205128 (420 E. 6th) Should a uReport case be filed for each of these addresses, or will this one suffice?