Case Date:

10/17/2014

Hi there! My name is Melanie Nelson, I work in environmental services for Daly City. Our department is putting together a workshop on water conservation in the home as part of our "Going Green" series. We see it as a great way to protect the environment while also educating the community and saving them money, it's a win-win-win situation! Your page, http://bloomington.in.gov/waterwise , has been awesome as a guide for the event planning committee, and we can't thank you enough for posting it! The reason I'm emailing you is because a local middle school class has been helping us with the endeavor as a volunteer project and they (very proudly, I might add) found a great article here: http://www.improvenet.com/a/water-conservation-at-home . The article is a basic overview for children on water conservation in the home and its benefits, with links to several great sources for both children and adults. I think the kids would be absolutely stoked if you were to post a link to the article on your page, they love to help out wherever they can, and seeing the link on your page would show them that they've made a difference and their actions have had an impact (however small). Please let me know if this is a possibility and I look forward to hearing back from you soon! Thanks again! -Melanie

Case Date:

4/16/2025

Water Tower near 1238 N Loesch Rd. (North of Profile Pkwy & South of Vernal Pike). Possibly for about a month the amber aircraft & night warning lights are inoperable. Could/Would this be checked, Thank You!

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

7/30/2024

Fire hydrant is open -- water gushing out.

Case Date:

9/5/2024

What is going on with the sewerage treatment plant? The odor is terrible and getting worse. I don't want to vomit but it is close. It is bad today. Something is not working properly.

Case Date:

10/14/2025

Re: After being denied a solution, I would like to clarify that this is CITY property. I do not understand how and why I should “contact the county regarding this” because the City of Bloomington owns this property. As an employee am I supposed to contact the County regarding issues at my workplace? No! That’s why I’m filling out this report. There is an invasive species on the CITY OF BLOOMINGTON’s property of which they have vowed to remove in recent initiatives. This is the responsibility of the city, not the county. I feel like you didn’t even actually read what I wrote and just looked at the address and said “NOPE! Not my responsibility” Bradford Pears (invasive species) located at Monroe Water Treatment Plant. The two trees are located at the discharge point of a surface drain. More importantly, the trees are located directly adjacent to the Hoosier National Forest, which is just a mere 50ft away (across Shady Side Dr). Currently, the trees are bearing fruit. It appears that these fruits' seeds have the opportunity to traverse the slope and end up in our watershed, tainting the Hoosier National Forest, as an invasive species. The trees should be removed ASAP, as part of the City's initiative to systematically remove Bradford Pear trees from public property. Given the proximity to the National Forest and in the confines of the Lake Monroe watershed, this is a priority site.

Case Date:

3/28/2025

I had a very negative interaction with a Customer Service Representative named Jordan from the City of Bloomington Utilities on Friday, March 28, 2025 at 3:30pm. The employee was incredibly rude and very dismissive.

Case Date:

4/16/2025

City of Bloomington truck 592 is continually parked at a residence on Beechwood Dr. in Ellettsville. This truck looks to be used by an employee for personal use. Numerous city assets have been utilized at this Ellettsville residence in the past including trucks, trailers, and landscaping equipment. Hard to understand why a city asset would be used to commute from Ellettsville to Bloomington and be parked overnight at the residence for longterm use. Seems like fraud and abuse of taxpayer funded resources.

Case Date:

5/27/2025

Over the holiday weekend, we had yet another water main break in Hyde Park Village. Happy to report that CBU was quick on the scene fix the problem and mostly cleaned up the mess. I would like to speak with someone regarding the issues as this was our second water main break in two weeks. I am the president of Hyde Park Village homeowners association. Please have someone contact me as soon as possible. Thank you.

Case Date:

6/23/2025

Case number #203266 seems to be lost in a black hole.