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City of Bloomington, Indiana

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closed #192216

Bus Services (Bloomington Transit)

Graham Dr & Rogers St

Case Date:
7/16/2024

The 2 south route is being detoured and there is no information about it on the website or the app. How are people supposed to know that the bus will not arrive at their stop. The storm was three weeks ago, you should have information posted by now. Unacceptable.

closed #199807

Bus Services (Bloomington Transit)

340 W 1st St

Case Date:
12/31/2024

First Street, between College and Rogers, is completely open and has been for weeks. Why is the #2 route (southbound) not using it? The detour is no longer needed.

closed #199611

Bus Services (Bloomington Transit)

Case Date:
12/9/2024

First Street between Rogers and College is open again. When will the #2 South route start using it?

closed #200458

City Performance

401 N Morton ST

Case Date:
1/20/2025

The minimum effort that Bloomington transit puts in an order to make sure passengers get to, and from their destinations is absolutely ridiculous. When it comes down to the last routes of the night, the bus drivers get in some type of relaxed state where they feel that they do not have to be on time, knowing that majority of the people riding the bus that late are heading home and then the bus driver who are at the transit center do not care to wait longer than three minutes although they’re the last buses of the night and it would not cause no delay to their schedule. Too many people are being left out in the freezing cold Stand. Who knows how long are stranded at night because these bus drivers or the Bloomington transit center does not care about people making at home safely. I have multiple complaints about their driving slow, always being late and the fact that they change the bus schedule to every 40 minutes without any notification without posting it without , adding messages to the app or the website and this is ridiculous. How are we supposed to know when to be outside? Went to be ready when they’re always late and now people are forced to stand in the freezing cold or get left and have to walk home because of their negligence.

closed #200538

Bus Services (Bloomington Transit)

Case Date:
1/24/2025

The bus station closes at 4:00 pm Monday thru Friday. It is also closed on Saturdays. Passengers, including children, elderly & disabled people have to stand outside in freezing weather while waiting for their bus. I take two buses to get to work & three buses to get home. I also depend on the Bloomington Transit for trips to Kroger. Having to stand outside during this winter has been miserable. If the Bloomington Transit can afford to buy new all-electric buses, they should be able to hire some people to work evenings & on Saturday to keep the station open.

closed #200584

Bus Services (Bloomington Transit)

401 N Morton ST

Case Date:
1/28/2025

Not sure what the possible glitch with lyft is, but if the city is picking up the tab for rideshare rides after the first dollar then the city is being fleeced BIG TIME. I am giving $45 rides that go 4 blocks at times and the riders are laughing that they paid a dollar. Just an FYI no need to contact me just dbl check the program parameters before it's bankrupt

closed #199847

Bus Services (Bloomington Transit)

Case Date:
1/3/2025

There has been liquid sloshing around a window sill for TWO straight days on the #2 bus. Are you cleaning these buses?

closed #198807

Bus Services (Bloomington Transit)

527 E 3rd ST

Case Date:
10/14/2024

At the end of the very nice protected bike lane on 3rd Street, buses pull over into the unprotected lane to pick up passengers at this stop, forcing bikers either to stop and wait for the bus again, take their chances on going into traffic and around, or jumping up on the sidewalk. Please ask the buses to either stop in the car lane or extend the protected lane through this bus stop.

closed #193732

Bus Services (Bloomington Transit)

Greenbriar Ln

Case Date:
9/24/2024

Thank you for moving the bus stop north 100 ft out of the old bus egress places to places closer to real reasonable places nearer the sidewalks.

closed #198907

Bus Services (Bloomington Transit)

1439 N Telluride ST

Case Date:
10/19/2024

Bus 11 specifically has always had issues with their atlas on 17th route. This time after pulling to the side giving PLENTY of room for the bus to pass, the driver stopped and demanded I park my car so she can have the entire road to herself. The amount of times I’ve almost been hit by this specific bus the past 2 years because the drivers are genuinely horrible I cannot explain. How do these people have B class licenses? This happened at 4:44PM on October 19th. By law I am NOT required to give 2 entire lanes so that a driver that is supposed to be trained to drive on these roads can have it to themselves. I will reiterate, this has happened SEVERAL times. D