Case Date:

3/24/2026

My recycling bin lost a wheel during pickup today. Not sure how to fix it.

Case Date:

3/23/2026

Instead of putting the trash in the truck, the workers knocked it into our ditch and it’s upside down and full. We don’t have an alternative place to put our trash cans as well as multiple others on the street, so sometimes it can fall in, but they just left it and we pay for this in our utilities so that we don’t have to deal with that. I doubt someone is going to come clean it up, but this is the 7th time this has happened to us and we always clean it up and it’s becoming very frustrating.

Case Date:

3/20/2026

Hello Multiple tree limbs have fafr the city lot tree line. Normally we would dispose of these. However pick up is several weeks out & we are elderly. We can keep our yard waste picked up with small sticks. However, when the large trees/branches fall off of these oaks lining Hickory stick, we cannot manage. Thank you. Vertessa

Case Date:

3/20/2026

I still see trash in my recycle bin Your sanitation driver never empty bin at 731 Waterloo court i dont know if your driver miss it

Case Date:

3/19/2026

Panels of vinyl siding are littering the northeast and southeast corners of the High Street/Hillside/Moores Pike intersection as of 4:30pm 3/19/2026.

Case Date:

3/19/2026

The wheel has broken on our recycling bin. We request a replacement wheel.

Case Date:

3/18/2026

For two weeks in a row, my recycling bin has not been emptied. No notice was left indicating a problem. I checked and nothing was jammed in the bin that would prevent the contents from being emptied. My regular trash was collected. The bin is now full to the top. Can someone make sure it gets emptied next Monday? Thanks.

Case Date:

3/17/2026

After this Monday's trash/recycling pickup, one hinge was broken on our bin. The lid is still functional with one hinge however I am concerned that during the next pickup, the other hinge could break as well.

Case Date:

3/17/2026

The damaged trash and recycling bins from previous ownership were taken away early this year, but have not been replaced, per request, with the small-sized trash and recycling bins. Please drop these off at earliest convenience.

Case Date:

3/12/2026

Recycling bin damaged during pick-up (metal structural bar fell out) - please replace.