Sidewalk Snow Removal
400 W 13th St
- Case Date:
- 1/27/2026
The owner of the property that faces onto the west side of Madison St just north of the train bridge (property address 400 W 13th St) has not cleared their sidewalks. In fact, they've never cleared their sidewalks in years and years. The property owner is the city. This property and the bridge are the two standouts that prevent a contiguous sidewalk from 17th to 11th along the Madison-Rogers corridor. Please fine the landowner for this chronic non-compliance, and also get a work crew out there pronto. Thanks!
Blocked Street
210 E Gilbert DR
- Case Date:
- 1/25/2026
Are you guys ever going to plow the roads? Or did you sell all of our plows and pocket the money? It’s been 24 hours since the snow started and you had a week to prepare for this. Complete and total failure. Whoever manages the plows has no business being in that position. This is pathetic and embarrassing. You should be ashamed of yourselves. What do I pay taxes for?
Request a new Street Light
4575 S Stansifer LN
- Case Date:
- 1/24/2026
There is significant dark spot on my property that would benefit from an additional street light. The light would be for safety reasons and crime prevention.
- Case Date:
- 1/8/2026
Happy New Year! I think we are down to only 2 remaining places where that "Beach Juice" stencil is painted on the sidewalk that I know of. If you could hit these with a power washer that would be much appreciated. They are at:
1) Sidewalk at the SE corner of the intersection at E 6th and Grant streets
2) On the sidewalk at the NE corner of the Ocean Restaurant building on 8th street 1/2 block E of Walnut St (at the alley)
Thank you so much for all you do!
- Case Date:
- 12/27/2025
Visitors have no downtown visitor center for restrooms. My office is in fountain square, and parents w their students, as well as out-of-town visitors look for public bathrooms. It’s kind of gross that they have to go to the library or back to student apartment while they’re downtown. Do we want visitors to feel welcome? Thank you for your consideration.
Nuisance Lights
W Fullerton Pike
- Case Date:
- 12/18/2025
The new stop light at Fullerton Pike and Rockport Rd has been flashing red for about 24 hours. I don't know if this was addressed during the day on 12/18/25. If not, please fix it ASAP. Thank You
- Case Date:
- 12/17/2025
On December 3rd I was traveling on 2nd Street between Rogers and Walker when I got stuck in my wheelchair in front of the old hospital parking garage because the sidewalks were not cleared and the curb cuts were blocked by several inches of snow. When I tried to pass the curb cut I got stuck because none of the curb cuts along that stretch are flush with the ground like they should be. When another pedestrian tried to get me unstuck, I nearly got thrown back into traffic because the curb cuts are at an angle facing traffic. I ended up having to call the police. An officer ended up having to escort me in the street in order to get me where I needed to go because the sidewalks were completely impassible, both on 2nd Street and the side streets. There is absolutely no reason why any pedestrian, wheelchair user or not, should have to go in the street to get where they need to go. The owners of that land have a responsibility to clear the sidewalks when it snows, and maintain the curb cuts and sidewalks. The area is supposed to be redeveloped as part of Hopewell eventually, but it still has to be maintained in the meantime. Leaving it unaddressed is extremely dangerous. Someone is going to get hurt.
City Performance
Winslow Sports Park
- Case Date:
- 12/10/2025
Is there a reason for city vehicles to be parked each morning in the secluded section of the parking lot for an hour or more, often with engines running? Vehicle #495 is in the lot almost every morning.
Accessibility Problem
219 E 4th ST
- Case Date:
- 12/3/2025
I strongly second this Ureport: #207017 " .. Bricks are slipperier than concrete when wet ". This is a well known problem, along with brick walks being more expensive to maintain, and prone to problems. If this news report is correct, https://bsquarebulletin.com/brick-fix-okd-for-kirkwood-avenue-at-491k-cost/, Adam Wason says city is now not planning to replace slippery, unsafe brick sidewalk because "it looks iconic". Please reconsider this opinion, that looks triumph over safety. I do not have walking problems, but I have often slipped on the brick sidewalks in nearby IU area that are often wet, slick, iced and uneven when concrete walks are fine.
Accessibility Problem
Downtown
- Case Date:
- 12/3/2025
I’m beyond disappointed that the city is planning to replace the brick sidewalks downtown with more bricks. The ADA requires that sidewalks be firm, stable and slip resistant. Bricks are slipperier than concrete when wet, and bricks are prone to breaking or get dislodged. The city has not maintained its existing brick sidewalks well. Please reconsider this decision, and please consult your accessibility committee before you go forth with this misguided project. Safety should prevail over looks.