Case Date:

9/11/2022

Regarding the "Hilton" public parking garage. The elevator has been out of service for about 6 weeks. Hoping it will be fixed soon as I use this garage fairly often. Thank you.

Case Date:

12/5/2022

The gates to the parking garage have been frequently left up last month and for part of this month. I know they are left up on Sundays, but there have been times where they’re up during the week day. I hate to complain, but I don’t think it is fair to those who pay $100 a month in parking when others can park in here for free.

Case Date:

12/9/2024

The two lights in the alley along the west wall of the 4th Street parking garage are out. The one closest to the photographer in this photo has been out since a few weeks after the garage opened. I would suspect that they are both still under warranty. The alley is pretty dark, the photo is misleading as to the light level there. Thanks, Brian

Case Date:

4/11/2022

Both Trades District Garage and 4th Street Garage charging do not work. Several business owners from out of town visited with their EVs and could not charge their vehicles while visiting downtown Bloomington. Our next meeting is in two weeks. Can you resolve this problem? I talked to EV Connect, and they stated there is nothing wrong with the hardware and the maintenance is a policy put in place by the City.

Case Date:

3/2/2023

Blood droppings all over elevator.

Case Date:

3/29/2024

I have a monthly pass to park my black Mercedes Benz sedan at the 4th Street Garage. On Wednesday March 27, 2024, I drove my car out of the garage and returned it around 1pm ish. My car did not have any scratch on the back bumper. I picked it up this morning Friday March 29, 2024, and I noticed that my car's back bumper was scratched. The person who scratched it was honest and left a note on my front windshield. I tried reaching out to the person today Friday March 29, 2024 and this person has not reached back to me. I have a picture of the note and the damage to my car. I know that the garage has cameras. My car was packed on the 3rd floor closer to the elevators. Are you able to check the cameras to identify the person who damaged the back bumper of my car. I am attaching the note from the person apologizing for the accident plus the damage to my back bumper. I will like my car fixed and I will appreciate any help the 4th Street garage team can offer to get this resolved.

Case Date:

6/22/2022

The walking tunnel at the 4th street garage has a broken handle

Case Date:

2/15/2024

Someone has gotten sick in the skywalk from the 4th Street garage into Fountain Square.

Case Date:

4/23/2022

Somebody drove through the gate at the Morton Street garage and ripped it off. I was exiting around 8:10 PM on Saturday and saw it

Case Date:

5/12/2022

The south elevator numbering does not match the parking level numbers, you press 4 and end up on parking level 5, to get to parking level 7 you have to press 6. The north elevator numbering is correct