Case Date:

7/30/2025

There are steel cables attached to limestone blocks at this location, intended to prevent unauthorized parking. However, these cables are not clearly visible at night or at dusk. Unfortunately, a family member fell over one of the cables yesterday evening and sustained a head injury requiring medical treatment. Given the lack of visibility and the safety risk these cables pose, I respectfully request that steps be taken to either improve their visibility or implement a safer alternative to prevent further incidents.

Case Date:

5/2/2026

The city has marked for a pipe installation project adjacent to my address on East Fifth Street and the man who mows my yard mowed over the flags that mark the gas pipeline and water hook up lines. They will need to be marked again before the project can begin.

Case Date:

10/1/2026

Powerline hanging off the pole and laying on the sidewalk and in the road

Case Date:

10/5/2026

Open utility access. Also, small opening in soil on SE corner, large enough to catch a foot.

Case Date:

9/28/2026

Along the sidewalk and next to a utility pole is a plate on the ground installed by the fiber optic company. At the SE corner of the plate there is a gap between it and the dirt, large enough for a small shoe or animal to step into and be injured.

Case Date:

11/15/2023

There is a dangling guy wire at pole #152-572, located at the south end of Madison St. just north of Patterson/Grimes, at west edge of New Hope for Families property.

Case Date:

11/18/2024

about a 10" inch wide hole that's over a foot deep right in the middle of 17th street. I phoned this into 911 10/20/2024, but nothing has been done.

Case Date:

8/2/2024

A rubber boot is on the ground by the power pole. It appears to be an insulator.

Case Date:

6/10/2024

Shortly after driving on my street, where there is construction on traffic calming devices, I had a flat tire. There is a screw in it from where the construction crews have been working. We would like to know the process for getting reimbursement for repairs. We will have to replace the tire on a car we have had less than a month because of this. We also would ask that crews clean up the area and remove any hazards; there have been cones (and screws, apparently) in the way of traffic on South Weatherstone Lane. Thank you!

Case Date:

10/11/2022

A private utility company cut a large hole in my driveway without permission. After removing that portion of my driveway they dug out what appears to be an area 3 feet deep and at least 2-3 feet wide just underneath my driveway. A piece of plywood was placed on top and is not secure. I’m not only afraid that someone will fall I. The hole, but also that an entire portion of my driveway will collapse into the ground. I have attempted to contact the private company (AT&T) and while they have opened a claim, I have yet to hear back from them in regards to this public safety concern and also how they plan to fix my driveway. My home sits on a very busy and trafficked corner in The Highlands. Lots of pets, small children, families walking all day. In addition, I can already see that area has shifted and sunk.