Case Date:

2/8/2022

This is more of a question after some recent work done by my property to fix a water main leak. As you can see from the image, there is some damage done to the lawn by heavy equipment used during the process. I was wondering if the city is going to help fix some of that or whether the responsibility lies on me. Also, is there any plan to re-pave part of the street that was drilled through to fix the underground water leak? Guessing yes once it is warmer outside? Thanks!

Case Date:

4/21/2022

Water leak in city water line pre meter

Case Date:

5/24/2022

I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!

Case Date:

7/5/2022

Smithville is installing lines in my neighborhood. The road itself is narrow and for most of tosd, parking is allowed only on one side. The contractor ignores the no parking signs. They park large pieces of equipment illegally over night ehen they could park legally. They have also blocked us in by having equipment in the middle of the road with the other end closed. I understand that they need to have equipment where it is needed when they are working in the day, but not at night

Case Date:

10/10/2022

I would like to know when the barrier and repair of water turn off in from of my house will be repaired. It has been several years and thereis a big hole in the area with a barrier, however, I hope no one falls in it. I think it is time to repair or whatever you are going to do with the hold. it has been years now

Case Date:

12/13/2022

We will not use garbage collection service for several months, but City will still charge us for the service unprovided, only because your billing system was set up that way. Is this legal to charge residents for the service you are not providing ? Sounds ridiculous and illegal. Hope Mr. Mayor could see to it and step in for a immediate correction. Thank you.

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

9/1/2023

The company, installing fiber optic cables on my St., South, Lori Lane, destroyed my drainage that goes underneath my driveway. We are in a flood zone, and if this isn’t corrected my driveway, which is gravel, will wash away. I’m really shocked how careless the company was in excavating my property without fixing it. My house is at 80 S. Lori Ln.

Case Date:

3/9/2020

Hole in utility lid with no meter. All other lids on this street have smart meters so I just want to make sure this one wasn’t vandalized

Case Date:

4/9/2020

Three very large pipes have been lying in my yard for over one week now. I believe that this is for a contracted public works project. I do not want to approach the workers during this public health crisis as they are not wearing face masks. I would like to be able to mow my lawn this weekend, and I do not feel that the lawn of an occupied house is the appropriate place to store construction equipment. I would like to request that the workers are instructed to remove the pipes from my lawn either today (Thursday, April 09, 2020) or tomorrow. In the event that this is not a water-related project, I would assume the city has permits on file to communicate with the appropriate party.