Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

4/28/2025

3956 N Feerwood CT has not mowed their side lawn that is a foot & a half high. It is a corner lot! Also it has a couch & nalot of junk on front porch.

Case Date:

4/28/2025

Garage Sale on public property - blocking access

Case Date:

4/29/2025

In the storm that just came through, a street tree partially came down in the street R/W. It covers the tree plot and sidewalk. Not sure if it is out into the street as well. It is definitely blocking the sidewalk along the south side of Gentry Drive.

Case Date:

4/30/2025

Parking Violation: White Cooper car IN license plate HWC880 is blocking visibility and turning safety. Parked right up to the intersection (again).

Case Date:

4/30/2025

In Southeast Park the water at the two fountain has not been turned on. Is there a reason or just an oversight? The dog is really disappointed.

Case Date:

4/30/2025

Leaf blower at 7:15 P.M. Please contact Regency Multifamily and ask them to try to wrap up lawn services around 5 P.M.