Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

2/11/2025

Dragon Express at 3rd & Eagleson. Wonderful food. However, young male employee who takes orders at the desk runs his hands thru his hair, blows & wipes his nose, then scoops rice into carry out containers & attached lids to plastic containers without first washing his hands! He also bundles up the containers into paper bags for carry outs--adds fortune cookies--all w/out hand washing. The food is great, but if an employee on the front line is involved in handling a customer's carry out food while dealing w/ a runny nose, he needs needs to first was his hands. BTW: I worked in food service years ago.

Case Date:

2/14/2025

This picture shows two items that need to be removed. One is a square shaped 2' by 2' concrete slab. It is laying on the road and could be a hazard to someone driving over it. The other is a large concrete collar that is nearby in the grass on the property of the apartment complex on the corner of the 300 block of N Lincoln St. It has been there for probably around 4 months or longer.

Case Date:

2/15/2025

I would like to file this issue against the residents at 221 S Roosevelt St. I can only submit one photo here but I also have multiple videos of the noise and more dates and times logged. I live near this property and there is a huge noise issue. The residents at 221 S Roosevelt throw a party with loud music at least once every weekend and play the loud music into the night disrupting other neighbors. I have contacted the police for noise complaints multiple times but they often don’t get there for a couple of hours so the music keeps us awake. We have asked them multiple times to turn their music down but they continue to be disrespectful and disruptive. The music issue has become so bad that I try to spend my weekends living somewhere else so that I am able to get sleep before working all weekend. I cannot find any information on how to contact the owner of this property and am hoping submitting this report helps me find some way to resolve this issue. This issue of their noise and loud music makes living next to them incredibly uncomfortable and distressful. Also just clarifying again that this is a complaint about the residents living at 221 S Roosevelt St. Thank you.

Case Date:

2/19/2025

There is no category for my issue, so I chose miscellaneous. Parking complaint. Mechanically inoperable vehicle without license plate has been sitting on the driveway at 717 S Eastside Drive for at least a year. Grey sedan, 4-doors, parked next to the garage door. Because this vehicle takes up a parking space on the driveway, one other tenant has to park in front of the house. That often means they are right across from our driveway. Sometimes we hardly can get out.

Case Date:

2/23/2025

Grocery cart on side walk

Case Date:

2/24/2025

Trash and recycle bins have remained at the curb for a week.

Case Date:

2/26/2025

The alley next to my house and the ally next to my back fence are both over grown with trees and bushes on PUBLIC PROPERTY. Both alleys have power lines running through the trees and bushes. Last summer, Duke Energy said over the phone that they would cut back and clear out the area. After a few months, thy called back and said they would not cut back the area. I would like to have Duke Energy take care of this. Because of the power lines, they are the only ones who CAN clear it. Thank you for any help you can be. Chris Alford.

Case Date:

2/28/2025

A tree located in the Davis St. right of way just blew down into the south end of our front yard. I write to request that the city remove the portion of the tree (c. 20+ ft.) that lies on our private property. Thank you, Eric Sandweiss

Case Date:

2/28/2025

Illegal signage on courthouse property