Case Date:

2/26/2026

There has not been an adequate explanation why the map results feature of uReports was disabled and not replaced. Several requests for information have gone unanswered: https://bloomington.in.gov/crm/tickets/view?ticket_id=208706 https://bloomington.in.gov/crm/tickets/view?ticket_id=206457 Others have had dismissive or incomprehensible responses: https://bloomington.in.gov/crm/tickets/view?ticket_id=207285 https://bloomington.in.gov/crm/tickets/view?ticket_id=206286 This was a very important feature that was often used. It was acting a little weird the last year or so, but it still worked. Why not keep it up until something is developed to replace it? It seems kind of shady that the City would remove such a feature, as if you don't want people having too much access to information. It allowed users to clearly see where the problem areas are. Is it still online for internal use? Please do not assign this to the person ("C.I.") who has received the requests in the past. Better it be addressed by someone higher up.

Case Date:

2/16/2026

The uReport search and map features no longer seem to be working. It will allow me to search, but the results are not accurate. Furthermore, you used to be able to look at a map to see where previous uReports had been made. This feature no longer works. Can you please let me know if these features were purposefully removed or simply are not working at the moment? If they are not working at the moment, when will they be fixed?

Case Date:

6/30/2025

I would like to request an open 311 API key.

Case Date:

1/7/2025

Incident number #160883 has my complete social security number. this looks like it was filed by Leslie Dixon This needs to be deleted ASAP.

Case Date:

12/5/2024

The FBI is advising Americans to avoid sending text messages. A lot of city business is conducted via text. Is the city considering issuing some kind of guidance on this topic? And more broadly, is the city considering any changes to its cell phone policy? As it stands many employees are expected/required to use their personal devices for work, and they are not eligible for a city issued phone and there is no option for a stipend. Thank you.

Case Date:

7/1/2024

Test with new u report

Case Date:

4/2/2024

I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.

Case Date:

10/30/2021

Why do ureport complaints sometimes disappear? For example, 178022 and 178023 were put in yesterday but they are now unviewable. How can the public know what their statuses are? It cannot be due to content of the reports because a simple search in ureport for "occupancy" yields other reports, albeit the most recent is 7 years old now.

Case Date:

8/1/2019

https://bloomington.in.gov/crm/tickets/view?ticket_id=169645 Please remove names from both of my tickets

Case Date:

8/1/2019

https://bloomington.in.gov/crm/tickets/view?ticket_id=157602 Can you remove my name? I didn't know this would be public online when I called. This is unacceptable.