Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

10/24/2024

Caller would like to send an inspector out to check of the exterior deck that is over a flat roof due to amount of students on the deck and safety concerns regarding the structure. Caller wished to remain anonymous and have be report this on their behalf.

Case Date:

10/11/2022

Garbage guys are starting to leave cans in the road. This blocks alleys and parking spaces. This is not just one week or one incident. It is becoming the norm for some of the cans. It can’t be that much trouble to put them back where they were. This is a fairly recent problem at this scale of incidents. I have to get out of my vehicle to enter some of the alleys in my neighborhood. This is Fairview 300 block but it is all over the area. A simple word will probably solve this.

Case Date:

9/7/2022

Resident lives at 515 1/2 Fess. States there is a white truck/van that parks in and completely blocks the alley.

Case Date:

12/2/2021

These new flower beds are filled with rain water and if they freeze they may damage the plastic liner inside. They may need some holes drilled in them before the soil is added.

Case Date:

2/11/2019

I encourage someone to take a look at the state of the Morton Street parking garage's elevator. It's unsightly, in total disrepair, and an embarrassment that poorly represents Bloomington to all the out-of-town visitors who stay at the the Hilton and park in the garage.

Case Date:

7/5/2017

Deer issue. They are present around the home, eating all the flowers in and out of their fence. It's been a huge economic expense to put up a fence and replant landscaping.

Case Date:

6/19/2017

Report of graffiti at 1301 Woodhill Dr. There has been a "F--- You" spray painted onto a vacant house, as well as a spray painted phallic object on the street. A stop sign was also marked nearby.

Case Date:

5/26/2017

Stop sign issue. The stops signs on Rogers (intersection with Dodds) are not apparent enough, so people have a tenancy of blowing through the four way intersection. The suggestion is a red reflective strip on the sign pole, or another way of making the stop signs more visible in order to improve safety at the intersection.

Case Date:

8/22/2016

Owner of Spaahh at 10th and Walnut is concerned about a dead tree next to the property. Herb Hoover at herbhwh@aol.com