Customer is experiencing a musty taste in water. Requested CBU flush hydrant at his address. Customer says he has experienced this before and has received adjustment to his monthly bill for flushing. SG advised if this has been done in the past we will adjust bill this time also.
Customer called to complain that they had filled their swimming pool and the water was brown. SG advised customer there was hydrant flushing in progress in his area.
DIRTY WATER WANTS CBU TO FLUSH FIRE HYDRANT, THIS HELPS. HE TALKED TO STEVE GLASGO AND STEVE CALLED NANCY
Customer noticed water at residence had air and color present for a short time on Saturday 5/3/97. Water has cleared now. Would like water tested.
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Other: Our tap water has been tasting strange the last 2 days, kind of like dirt or algae. This is not how it normally tastes.
Beginning about 2 weeks ago, our tap water has a bad flavor. We have lived here for three years and never had issues in the past. thank you
Ms. Kent called to report that her water has been cloudy for approx. 2 weeks. It clears up somewhat when she lets water run. She does not want to let water run a lot for fear of running up her bill. She would like someone to flush hydrant to see if water clears up. If it doesn't, she would like test run to see if water is okay.
FIRE HYDRANT LEAKING
HAD DIRTY WATER OVER WEEKEND