Case Date:

5/2/2012

I have sent a fax about customer contact yesterday. But I'm not sure whether you have received it. Because I didn't receive any confirmation message.

Case Date:

11/22/2004

Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.

Case Date:

11/19/2004

Customer would like adjustment on large bill due to watering during the month of September 2004.

Case Date:

11/19/2004

Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.

Case Date:

11/18/2004

Letter requested appeal before USB due to large bill caused by heavy waterins in September 2004. Will be notified of next USB Admin. Subcommittee mtg. date and time.

Case Date:

11/18/2004

Customer requested adjustment in account due to need for heavy watering in Sept. 2004. Will be scheduled for appeal at next USB Admin. Subcommittee meeting.

Case Date:

11/18/2004

Letter requested afdjustment due to heavy watering during the month of September. Will be notified when USB Admin. Subcomm. mtg. is scheduled.

Case Date:

11/18/2004

Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.

Case Date:

11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.

Case Date:

11/8/2004

Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.