Case Date:

11/18/2019

Resident reports that he entered the bus station to purchase a ticket and was met by a hostile employee who yelled profanity at him and refused him service.

Case Date:

4/23/2024

Arrived at bus stop on Allendale at appointed time. Bus should be there by 2:34 pm. Waited until 2:40 and then searched `Spot'. According to Spot, the bus was at the maintenance facility. Then I checked website. Website was down. Then I called BT and asked for representative. The call was dropped without being answered. Will be contacting my city council rep about this one...

Case Date:

10/4/2019

Route 5 reduced hours ending at 7pm causes multiple problems for music students and their fans and all who want to reduce downtown traffic at night. Bad move to reduce hours. More condos and apartments on this route produce more bus traffic recently. Hours should be increased not decreased. G

Case Date:

8/21/2015

The bus stop sign at the corner of S. Sare Road and E. Buttonwood Lane has been hit by a car and is leaning over. I've pulled it up as much as I can, but it should probably just be replaced or at least fixed straight. Thanks so much for your help! Travis Thickstun 2750 E. Buttonwood Lane Bloomington, Ind. 47401

Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.

Case Date:

4/22/2015

The event will be detailed as offered to dispatch and responding officers in accordance with IC 35-45-1-3 and 35-45-2-1. I now know the specifics to the means of the initial report. It was also annoying of the patrons from the bus. The report to Monroe County dispatch happened around 1040p on 20150422. The incident occurred at 1027p on 20150422.

Case Date:

4/6/2021

Resident reports bus stop at 3rd and Patterson contains empty whiskey bottles, trash and human waste. Reported calling Transit yesterday and being sent to voicemail with no response.

Case Date:

5/11/2013

Bus driver going so fast on 3rd he couldn't / wouldn't stop at the stop we pulled chain for. Then, rather than stopping around the corner, he said he we drop us off at the next stop, blaming for nut giving him enough notice, which is incorrect because we get off and pull the chain for that stop at least once a day and other drivers stop just fine. This guy was just driving way too fast and was trying to make up time since we left downtown more than 5 minutes late So besides being dangerous, the guy is rude and definitely needs some customer service training.

Case Date:

5/3/2014

Had a city bus pull out in front of me thursday evening. Half the time they don't stop at the stop sign on Hagan.

Case Date:

9/23/2024

Bus 761 route 7 had thick black smoke pouring out its exhaust. I think it needs maintenance