Case Date:

12/5/2024

Bus cannot pull over to operate the lift system onto the ramp cars parked there every day usually the same several cars the bus needs to pull over coming from 15th Street to operate the wheelchair lift and when SUVs are parked there and you are small and a chair the bus driver cannot see you trying to wheel out to catch the bus and the bus will pass you by it is also not safe for people to have to run out into the road to stop the bus or with their wheelchair when they shouldn't have to there are usually more cars parked here than this

Case Date:

12/3/2024

Cars always parked alongside the bus stop where the wheelchair ramp is bus turning off of West 15th can often not see me over SUVs and trucks parked along there I believe the city ordinances no parking but cars continue to park there because there is no sign or curb painted with enough room for the bus to pull over to the right almost missed the bus to work because I am small and cars were blocking as usual and I feel unsafe walking between cars to run out into the road and wave down the bus. A person in a wheelchair can certainly not be seen and would have difficulty Wheeling out into the street to the bus because there is not room for the bus to pull over and lower the lift on to the ramp attaching the road to the sidewalk have called City police for towing multiple times police drive close by look over and then drive away doing nothing

Case Date:

1/8/2024

bullet holes in bustop shelter glass fractured could break and cause injury. all sides shot up. check coffee shop across st for more errant shots.

Case Date:

10/21/2015

I live at 1101 N College Ave, and I also work from home. Each day for hours at a time, city buses park on College Ave just in front of my building (15th and College, just in front of White Orchid Flowers and across the street from Big Red Liquor) for hours at a time. The out-of-service bus currently parked outside the building (0345), engine running the whole time, has been parked there for nearly two hours. I recognize and value the availability of public transportation. But the buses are loud. With double paned windows, the sound of the bus engine permeates my whole apartment, over and over every day. Please please find another place for the buses to idle, whether out of service or waiting for a route. It affects both my home and work life.

Case Date:

10/6/2025

There Thea’s a bus sitting parked along the the west side of College 15th to 16th from approximately 720 to Atleast 730+ This cause a line of site for cars trying to out of 15th because the bus was just sitting. I did not get the bus number but people trying to get on to college could look north to see if the lane was clear to pull out.

Case Date:

10/19/2024

Bus 11 specifically has always had issues with their atlas on 17th route. This time after pulling to the side giving PLENTY of room for the bus to pass, the driver stopped and demanded I park my car so she can have the entire road to herself. The amount of times I’ve almost been hit by this specific bus the past 2 years because the drivers are genuinely horrible I cannot explain. How do these people have B class licenses? This happened at 4:44PM on October 19th. By law I am NOT required to give 2 entire lanes so that a driver that is supposed to be trained to drive on these roads can have it to themselves. I will reiterate, this has happened SEVERAL times. D

Case Date:

1/29/2024

City busses keep parking here and block a blind turn. They sit there for hours not moving an inch. The dude I saw that was parked there was reading a book in the drivers seat. There is a bus stop up the road. why not park there? Parking at my marked location just created an incredibly dangerous situation where only one car can fit past the bus in a blind turn. Ive almost been hit several times because of people rounding the corner too fast and realizing that there is a bus blocking the two way street. I dont know why but the4y sit there for HOURS. there are definitely safer places to park during their breaks. Please fix this issue, I dont want to have an accident there.

Case Date:

1/29/2024

Busses keep stopping here and sit for like an hour. It creates a blind turn where someone could get seriously injured or killed. Please tell busses to not park here.

Case Date:

1/21/2026

There was several stops left. My driver stopped the bus here and when I didn’t get off she said she was out of service and that I needed to get off. Why is it okay for a b

Case Date:

8/18/2026

This ticket logs a critical safety and infrastructure failure at the downtown transit terminal. The facility functions as an unmanaged space during early mornings, evenings, and Sundays when the building is locked and no staff or active security are present between bus arrivals and departures. This vacuum completely undermines the heavily marketed "Bloomington Transit for Everyone" campaign and the commitment to the "Safe Streets for All" Action Plan. This submission is a constructive, collaborative data point to help the city align its public transit utilities with its economic development goals. As a daily commuter, I strongly support the continuation of Local Income Tax (LIT) funding for Bloomington Transit. However, the direct fallout of reduced staffing and restricted off-peak hours has created an unmanaged environment. This is a critical issue just feet away from the city’s new convention center expansion and hotel project, which will rely heavily on a robust hospitality workforce. Because hospitality wages make public transit a mandatory option for many employees, ensuring a secure central hub is a vital economic requirement.Certain individuals use the unstaffed terminal grounds to engage in long-term surveillance of riders. By tracking commuters carrying work gear or groceries, they openly map out riders' predictable shift routines and when their residences are left unattended, disproportionately targeting some of the solo women. I utilize strict "gray rock" protocols, keeping earbuds in, wearing sunglasses, and looking down, yet I am still approached multiple times a month by men who take rejection personally. Past instances of choosing not to remain friendly resulted in them shouting and intimidating me. It does not happen to everyone, just people they think seem vulnerable, nice, stable, and frequently travel alone. Many passengers have their own mental health concerns and cannot always be responsible for managing an unmanaged day shelter space while just trying to get to a hospitality job. The current setup causes a constant cortisol spike before and after work for the young and middle-aged women who realize they are being targeted. Anyone driving by can see the flashing emergency lights at the transit center for medical issues without having to experience the daily position of a captive commuter. People who are not riding the bus and use the space as an unmonitored day shelter do not all cause problems, but some do and cannot or will not accept other provided services. Sundays are not a place where those social services are available with any kind of supervision or oversight. It is just an unstaffed slab to sit. On Sundays and off-hours, there are longer layovers, a bit of a Transit trap of longer waits or missed opportunities when you need to transfer buses, and no one answers the phone lines at Bloomington Transit. Riders are left with only two unsustainable options. You can tell a bus driver when a bus finally arrives, but they are focused on driving and unable to address terminal grounds safety. Furthermore, some drivers are new, and reporting a harasser out loud to a confused driver who asks questions puts a commuter completely "on blast" to the group watching on the benches. Otherwise, you are forced to follow Police Captain Ryan Pedigo's instruction to simply call 911 every time. This creates a severe retaliation trap. Because the terminal is unstaffed, calling the police inside a fixed space puts a permanent target on a working-class commuter's back who cannot afford alternative transit options. If the harasser leaves before responders arrive, the surrounding group watches, notes who called, and targets them on future commutes. This safety crisis is compounded by a breakdown in basic utility infrastructure. Bloomington Transit’s campaigns encourage riders to use mobile ticketing apps and bring a water bottle. However, on weekends and Sundays, the locked terminal entirely cuts off plumbing and water refills during federal heat advisories, even though passengers need to stick close by the facility to wait for buses in the shade. Furthermore, the outdoor ticketing machines are frequently broken, forcing mobile app reliance, but the terminal provides no charging stations. Commuters cannot safely carry overheating power banks in extreme heat, leaving them vulnerable to dead phone batteries with no way to access bus passes or text for help.Bloomington cannot successfully grow its hospitality sector via the convention center expansion if the essential workers required to run it are left vulnerable and unprotected at its central transit hub. Please allocate LIT transit funding away from glossy marketing and directly into continuous, supervisor-led security monitoring, weekend facility access, and reliable public utility infrastructure. Thank you for all you do to get Bloomington's long term, low wage workforce to work, food, retail, medical, and other services safely.