Case Date:

11/2/2024

The street lamps that are posted coming out of the sidewalks have been knocked out and not working for some time, but the building blocks any kind of light coming from busier streets and the light coming from 3rd Street and Allison jukebox is not enough that you can see walking down the sidewalk. As an employee of middleway house, my supervisor has given me permission to report to you that clients have experience not feeling safe and needing flashlights to navigate the sidewalk at night. The worst area is on the southwest side of the sidewalk between the gates of the new wings building down to Smith Avenue. It is also dark across the street from another building owned by middleway house, the rise at 401 South Washington. It is very dark on the west side of the street and our clients and are coming home with their children taking the bus when the bus station often is closed. Please work with whoever the property management is of that apartment building because I'm sure they need to install proper lighting for their own tenant's safety, especially on the doorways and entry points that make people feel unsafe walking by. I believe the city needs to install more lighting as well. This area has been begging increasingly unsafe, although close to 3rd St Police. Thank you for giving this the attention it deserves.

Case Date:

11/1/2024

Saw ticket #199149 suggesting a new street light at the intersection of S. Euclid and W. Howe. My partner and I live at this intersection, and we agree that it's dark. We would be willing to add lights to our property which would illuminate the intersection. If the city wants to go this route, let us know and we can get it started.

Case Date:

10/30/2024

To whom it may concern Hello, I’m writing to express my concern regarding an incident that happen on 10/16/24. My vehicle had an electrical fire down town on 4th street in front of the India restaurant. I am a single mother of three daughters who I’m struggling to greatly to afford with the cost of food continuing to raise. I work at a CNA during the day while my children are in school but it doesn’t always provide enough. I was doing uber the night of so I could feed my family. My family is my responsibility and I take that very seriously. After the electrical fire, I had no way of moving the vehicle. The officer on scene gave me permission to leave the vehicle parked until I could get ahold of my insurance company. It was not in the road way, it wasn’t blocking traffic, the restaurant owner was not concerned about it being left there, he told me himself that I could park it in his parking space behind the restaurant. unfortunately it could not be moved without a tow truck. the vehicle was left in a parking place and the officer stated that adjustments could be made due to the Circumstances. The next morning I spoke with insurance and the vehicle was supposed to be picked up. I informed the parking enforcement department that it would be moved. Also explaining that it was not possible for me to pay for a tow at that time. I understand the inconvenience of the situation and I apologized over and over. The woman I spoke with got nasty with me several times and hung up on me twice while I was trying to explaining to her my situation and how limited I was but I was doing everything I could. I called the insurance company over and over explaining the importance of the vehicle being moved. The last phone call I got from the parking enforcement woman was the nastiest. She was extremely aggressive and was using her job tittle as a weapon. She told me after this call I will ticket the vehicle every hour until it’s moved and then proceeded to hang up on me yet again. After about the second call I realized the woman’s aggression was progressing so I recorded the last two phone calls for the purpose of bringing her behavior to the attention of anyone above her. The way that I was treated was uncalled for and more importantly it was cruel. To be ridiculed, threatened and quite frankly bullied should not be accepted and I get the feeling it’s not her first time. I will go as far as I need to if this situation is not handled, because there is no humanity in kicking someone while they are down. I not only was given the ticket but treated with so much disrespect. Her position gives her the power to bully the citizens of this community and someone needed to bring attention to it. She said her name was Jessica and she worked on 10/16/21.

Case Date:

10/30/2024

I reported the light at the alley because when it went out they replaced it with a very bright LED light. It is like a spotlight into my backyard and windows. Someone from duke came out at "fixed" it by pointing it down. But it is still way too bright. All of the other light in the neighborhood are a soft ember. There is no reason for this light to be so bright. And actually we don't even need a light here it's at an alley. It is too bright into my backyard and windows at night.

Case Date:

10/24/2024

The area along the south side of Rose Hill cemetery on W. 3rd St, west from Walker until the lights from Cresent Donut and the Marathon station has NO street lighting. This is a corridor that often has the homeless headed to Wheeler Mission. I have driven on it at night and found people walking and a guy in a wheelchair as well in the west-bound travel lane of this roadway -- virtually invisible! Until Beacon's new facility is built, which I am sure will have outdoor lighting, this is unsafe for the bicyclists and pedestrians who travel this piece of the old Whitehall Pike.

Case Date:

10/24/2024

A lot of Homeless people set up camps and slept there in abandoned Arby property. Please help me remove them and clean up the place. Thank you so much.

Case Date:

10/17/2024

The street light across from my house at the alley went out. And it has been replaced with the brightest most annoying light ever. There is no reason for this light to be this bright. It is blaring into my backyard and bedroom window. You have to change it.

Case Date:

10/17/2024

The street light across from my house at the alley went out. And it has been replaced with the brightest most annoying light ever. There is no reason for this light to be this bright. It is blaring into my backyard and bedroom window. You have to change it.

Case Date:

10/17/2024

Turning left at this intersection is very difficult. At 7:30 A.M. I had to wait for 3 minutes at this light and at 5 P.M. I had to wait for 5 minutes and I was beginning to back up into the intersection behind it. The light isn’t green for long enough probably only about 30 seconds. There is also a sign that says left turn yields on flashing yellow but the light never turns flashing yellow. If the green arrow light was longer and it became flashing yellow when appropriate this would likely solve the problem.

Case Date:

10/15/2024

The street light at the corner of Pinewood Dr and Pinewood Ln is out