uReport

City of Bloomington, Indiana

closed: Resolved #215277

Water Utility Billing Problems:

Other: I went to check the water bill for this month and found it was over 1100 dollars. Our property manager said they couldn’t do anything about it but when I called customer service here they said we can get some of it tacked off. We were unaware that we had a leak because how could we know and horn didn’t inform us that it skyrocketed until we got a disconnecting warning scheduled for Nov. 9. I just want to know if there is a possible that we can get that reduced. Our account number is 4585-015 and my name is Andrew Place.

Assigned to
Michelle McGregor

Attachments

Manage Attachments
10/29/2026
6ae396ba3bee3 10/29/2026

History

10/30/2026 09:35:04 Closed by Michelle McGregor

Emailed customer directly w/information on how to file an adjustment request

Sent notification to Michelle McGregor, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=215277 Closed by Michelle McGregor Emailed customer directly w/information on how to file an adjustment request

10/30/2026 09:25:10 Matt Havey assigned this case to Michelle McGregor

Can you please see if they qualify for a leak adjustment?

Sent notification to Michelle McGregor, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=215277 Matt Havey assigned this case to Michelle McGregor You can use the link to follow progress on this case. Can you please see if they qualify for a leak adjustment?

10/29/2026 14:55:54 Anonymous assigned this case to Matt Havey

Sent notification to Matt Havey, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=215277 Anonymous assigned this case to Matt Havey You can use the link to follow progress on this case.

10/29/2026 14:55:54 Opened by Anonymous

417 E Cottage Grove AVE

CityBloomington
StateIN
Zip47408
Latitude39.172817230225
Longitude-86.528816223145
Neighborhood AssociationOld Northeast Downtown
TownshipBloomington

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