Responded to resident, clarified that the report was routed correctly despite the category selected, and explained that a traffic study is underway at Hillside and Woodlawn.

No worries about selecting the wrong category. These reports still come to the City and get routed to the appropriate staff, so choosing the closest category is perfectly fine. We are currently looking at Hillside and Woodlawn and will be collecting traffic volume and speed data. We’re also aware of the recent collision concerns. We’ll use that information to determine what type of improvement, if any, would be appropriate at the intersection.