7/20/2026 11:47:15 Closed by Gretchen Knapp
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Other: #212443 - thanks for sharing there is more going on regarding branding. Will the public and/or council be informed prior to implementation for any large changes? The report was previously referring to emails - emails with signatures as city branding. The public have received emails from various city contacts and notice when there are changes. Not all follow the same. Thanks!
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Thanks for your message, and for the clarification on email signatures. On that topic, the Comms team does share protocols with the entire City to follow, but it's not a matter that is strictly monitored and enforced, given more important work. We are still tweaking the implementation guidelines and recommendations for branding. The advice from our consultants, who specialize in municipal branding, informed by rigorous public engagement, for the purposes of economic development and civic pride, was to gradually introduce new branding as opportunity arises (i.e., as things need to be reprinted, etc.). So there will not be a big reveal, per se, after which everything will be immediately updated. There will be a report to Council once all of the details are finalized.