7/16/2026 11:39:13 Gretchen Knapp commented on this case.
Thanks for your message, and for the clarification on email signatures. On that topic, the Comms team does share protocols with the entire City to follow, but it's not a matter that is strictly monitored and enforced, given more important work.
We are still tweaking the implementation guidelines and recommendations for branding. The advice from our consultants, who specialize in municipal branding, informed by rigorous public engagement, for the purposes of economic development and civic pride, was to gradually introduce new branding as opportunity arises (i.e., as things need to be reprinted, etc.). So there will not be a big reveal, per se, after which everything will be immediately updated. There will be a report to Council once all of the details are finalized.
Sent notification to Gretchen Knapp
https://bloomington.in.gov/crm/tickets/view?ticket_id=212459
Gretchen Knapp commented on this case.
Thanks for your message, and for the clarification on email signatures. On that topic, the Comms team does share protocols with the entire City to follow, but it's not a matter that is strictly monitored and enforced, given more important work.
We are still tweaking the implementation guidelines and recommendations for branding. The advice from our consultants, who specialize in municipal branding, informed by rigorous public engagement, for the purposes of economic development and civic pride, was to gradually introduce new branding as opportunity arises (i.e., as things need to be reprinted, etc.). So there will not be a big reveal, per se, after which everything will be immediately updated. There will be a report to Council once all of the details are finalized.
7/16/2026 10:27:36 Anonymous assigned this case to Gretchen Knapp
Sent notification to Gretchen Knapp
https://bloomington.in.gov/crm/tickets/view?ticket_id=212459
Anonymous assigned this case to Gretchen Knapp
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