uReport

City of Bloomington, Indiana

closed: Submission Received #212208

Business:

Other: On 7/7/2026 at approximately 5:00, my vehicle 2017 GMC Terrain, plate 714LG was towed by TowTime Towing at 523 N Lincoln St. I am a current resident who pays for parking at this complex. Management has my license plate, year, make, and model on file as an authorized vehicle; I had not yet been issued my physical parking badge. The tow occurred after the property management office had closed for the day. To my knowledge, no owner or authorized agent of the lot was present at the time of the tow to sign a contemporaneous written authorization for my specific vehicle, as required by BMC 4.32.100(a). The tow company is demanding $300 for release, which appears to exceed the fee limits in BMC 4.32.130. I request that the City investigate this company's compliance with Chapter 4.32, including its towing license, the written authorization for this tow, and the fees charged. I can provide photos and parking payment records. Please contact me at (317) 478-6542 [email protected]

Assigned to
Andrea de la Rosa

History

7/9/2026 09:23:31 Closed by Andrea de la Rosa

The complainant has posted an update to this post, stating that the vehicle has been recovered and asking for an investigation.

Sent notification to Andrea de la Rosa, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212208 Closed by Andrea de la Rosa The complainant has posted an update to this post, stating that the vehicle has been recovered and asking for an investigation.

7/9/2026 09:06:44 Andrea de la Rosa contacted Anonymous

Hi Carter. I'm closing this ticket as you have posted a follow-up. Thanks for your patience and I'll be in touch about the follow up post. Andrea

Sent notification to Andrea de la Rosa, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212208 Andrea de la Rosa contacted Carter Grant Hi Carter. I'm closing this ticket as you have posted a follow-up. Thanks for your patience and I'll be in touch about the follow up post. Andrea

7/8/2026 15:32:48 Jane Kupersmith assigned this case to Andrea de la Rosa

Hi De, Please follow up with Legal. Thank you!

Sent notification to Andrea de la Rosa, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212208 Jane Kupersmith assigned this case to Andrea de la Rosa You can use the link to follow progress on this case. Hi De, Please follow up with Legal. Thank you!

7/7/2026 20:42:31 Anonymous assigned this case to Jane Kupersmith

Sent notification to Jane Kupersmith, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=212208 Anonymous assigned this case to Jane Kupersmith You can use the link to follow progress on this case.

7/7/2026 20:42:31 Opened by Anonymous

523 N Lincoln ST

CityBloomington
StateIN
Zip47408
Latitude39.171142578125
Longitude-86.53133392334
Neighborhood AssociationHigh Point/Old Northeast
TownshipBloomington

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