closed: Resolved #211580

Scooters, Bike-share and Related Issues:

Other: Two Bird scooters were abandond on the sidewalk in front of our house last week. My husband filed a report on August 8 and spoke to someone at HAND, who submitted the information, and it was assigned to Jeffrey Jackson. My husband left several messages to Jackson's office over a period of a couple of days to let him know the scooters were still there. Eventually, only one of the scooters was picked up even though they were parked next to each other. As I'm writing this, the scooter is still there. I am concerned because parking a scooter on a sidewalk is a violation of the Americans with Disabilities Act. If nothing is done today, I will contact the Mayor's office with my concern.

Assigned to: Jane Kupersmith

Mobility service company (scooters & bikeshare): Bird Scooters

History

6/25/2026 08:40:10 Closed by Jane Kupersmith

Hello! I'm sorry for the delay in responding. Mr. Jackson is out of office, but I'm happy to reach out to Bird. I will make sure I receive future uReport notifications. You are also welcome to email our department directly at [email protected]. Thank you!

Sent notification to Jane Kupersmith, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=211580 Closed by Jane Kupersmith Hello! I'm sorry for the delay in responding. Mr. Jackson is out of office, but I'm happy to reach out to Bird. I will make sure I receive future uReport notifications. You are also welcome to email our department directly at [email protected]. Thank you!

6/24/2026 15:42:41 Jane Kupersmith assigned this case to Jane Kupersmith

Sent notification to Jane Kupersmith, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=211580 Jane Kupersmith assigned this case to Jane Kupersmith You can use the link to follow progress on this case.

6/10/2026 14:38:04 Anonymous assigned this case to Jeffrey Jackson

Sent notification to Jeffrey Jackson, Anonymous

https://bloomington.in.gov/crm/tickets/view?ticket_id=211580 Anonymous assigned this case to Jeffrey Jackson You can use the link to follow progress on this case.

6/10/2026 14:38:04 Opened by Anonymous