uReport

City of Bloomington, Indiana

closed: Duplicate #208008

Sewer Problems (Sanitary Sewers):

Other: My roommate and I experienced sewage water expelled from our shower drain at our rental property managed by Granite Student Living on Saturday 1/24/26 when we tried to plunge a toilet. We have had three plumbing companies come out to inspect the line leading out of the house, and the conclusion is that the clay piping has been damaged/collapsed, and there may be further blockages that need the use of a high pressure water jet. We have been told water can slowly flow out of the house, but trying to send solid waste out of the property could cause a repeat of the original incident. Our management has been reluctant to assist us, meaning we have not had reliable access to a toilet on our property because it is the only bathroom. Granite management also informed us that they were unable to help because it was the entire street sewer main that collapsed, but after asking this to city utility maintenance, I was told that was not the issue. I'd like for the outside line to be inspected so our management company will either fix the issue or help find us temporary housing so we have reliable access to a bathroom.

Assigned to
Jeremy Bettis

History

2/4/2026 12:16:01 Closed by Tonda Radewan

uR#208008 remains open. Called and left msg for tenant to provide status update on his Rental Complaint. Previously emailed info/resources on 1/30/26. tlr

Sent notification to Jeremy Bettis, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=208008 Closed by Tonda Radewan uR#208008 remains open. Called and left msg for tenant to provide status update on his Rental Complaint. Previously emailed info/resources on 1/30/26. tlr

2/4/2026 12:14:43 Tonda Radewan assigned this case to Jeremy Bettis

Sent notification to Jeremy Bettis, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=208008 Tonda Radewan assigned this case to Jeremy Bettis You can use the link to follow progress on this case.

2/4/2026 12:13:10 Tonda Radewan commented on this case.

Called and left msg for tenant to provide status update on his Rental Complaint. Previously emailed info/resources on 1/30/26. tlr

Sent notification to Tonda Radewan, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=208008 Tonda Radewan commented on this case. Called and left msg for tenant to provide status update on his Rental Complaint. Previously emailed info/resources on 1/30/26. tlr

1/30/2026 08:28:49 Jeremy Bettis assigned this case to Tonda Radewan

Sent notification to Tonda Radewan, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=208008 Jeremy Bettis assigned this case to Tonda Radewan You can use the link to follow progress on this case.

1/29/2026 07:32:33 James Hall assigned this case to Jeremy Bettis

Mr. Bettis, We are going investigate the sewer main to make sure there are no issues in our system. It sounds like this resident is having an issue with the property owner/manager. I'm not sure if this is a HAND or Monroe County Health Department issue. Could you please reach out to Mr. Ascioti. We have started Service Request# 4219 to investigate the sewer main. If you or Mr. Ascioti need information on our investigation please call (812)339-1444 and reference the service request number.

Sent notification to Jeremy Bettis, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=208008 James Hall assigned this case to Jeremy Bettis You can use the link to follow progress on this case. Mr. Bettis, We are going investigate the sewer main to make sure there are no issues in our system. It sounds like this resident is having an issue with the property owner/manager. I'm not sure if this is a HAND or Monroe County Health Department issue. Could you please reach out to Mr. Ascioti. We have started Service Request# 4219 to investigate the sewer main. If you or Mr. Ascioti need information on our investigation please call (812)339-1444 and reference the service request number.

1/28/2026 21:49:19 Anonymous assigned this case to James Hall

Sent notification to James Hall, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=208008 Anonymous assigned this case to James Hall You can use the link to follow progress on this case.

1/28/2026 21:49:19 Opened by Anonymous

106 S Roosevelt ST

CityBloomington
StateIN
Zip47408
Latitude39.166473388672
Longitude-86.506324768066
Neighborhood AssociationGreen Acres
TownshipBloomington

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