11/19/2025 14:52:28 Closed by Eddie Wright
Complainant returned call and wishes to close the complaint. She gave no reason for closing the complaint.
Other: We also need to report a serious safety hazard outside our unit, HC 503, at Hoosier Court Apartments. When the leasing company’s maintenance team repaired the water pipeline in front of our porch two months ago, they removed and damaged the steps leading to our entrance. Since then, the steps have not been rebuilt, and the entire front porch area has been left uneven and unsafe. There is still a large hole in front of our unit, and the ground is unstable because of the mud and dirt they dug up but never refilled. Because there are no steps, we have been forced to exit our home through the bushes, which is extremely unsafe, and we have almost slipped multiple times due to the uneven ground. This situation has been ongoing for over two months, and despite informing the leasing office several times, no repairs have been made. The current condition presents a significant tripping and falling hazard, and we are requesting HAND’s intervention for safety reasons.
Most tickets of this type should be closed within 9 days, although some cases may be longer. 1 days have already passed.
Complainant returned call and wishes to close the complaint. She gave no reason for closing the complaint.
Called to schedule a complaint inspection. LVM. Will try again later.
Case has been reassigned to another staff member.
Spoke with tenant 11/18/25 with potential dates for a Complaint Inspection. Per tenant, they have concerns and aren't ready to schedule.
| City | Bloomington |
|---|---|
| State | IN |
| Latitude | 39.184146881104 |
| Longitude | -86.539222717285 |
| Status | Case Date | Category | |
|---|---|---|---|
| open | 11/17/2025 | Water Utility Billing Problems |