uReport

City of Bloomington, Indiana

closed: Resolved #203982

Water Quality:

Other: Water quality has gotten extremely bad the last week. We (Starbucks store) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Assigned to
Justin Meschter

Attachments

Manage Attachments
7/5/2025
686942fe51560 7/5/2025

History

7/9/2025 07:33:12 Closed by Justin Meschter

The City of Bloomington Utilities recently addressed temporary water discoloration issues in a press release. Please find the press release at https://bloomington.in.gov/news/2025/07/08/6301 and email wq@bloomington.in.gov or call CBU with any further questions or concerns.

Sent notification to Justin Meschter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=203982 Closed by Justin Meschter The City of Bloomington Utilities recently addressed temporary water discoloration issues in a press release. Please find the press release at https://bloomington.in.gov/news/2025/07/08/6301 and email wq@bloomington.in.gov or call CBU with any further questions or concerns.

7/5/2025 11:21:34 Anonymous assigned this case to Justin Meschter

Sent notification to Justin Meschter, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=203982 Anonymous assigned this case to Justin Meschter You can use the link to follow progress on this case.

7/5/2025 11:21:34 Opened by Anonymous