uReport

City of Bloomington, Indiana

closed: Resolved #203417

Parking Garages:

Other: Gridlock at the 4th street parking garage. Have been stuck on the 4 th level for over 30 minutes. Concerned that my prepaid parking fee won't be valid and will have to pay more to get out?

Assigned to
Michelle Wahl

History

6/17/2025 12:31:17 Closed by Michelle Wahl

Sent Marlene Gillen and immediate email and stated that we had staff in the garage helping people get out. Unfortunately, many parkers didn't understand how to use credit cards in our machines making the wait time longer to get out of the garage. Also the parkers were all leaving at the same time.

Sent notification to Michelle Wahl, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=203417 Closed by Michelle Wahl Sent Marlene Gillen and immediate email and stated that we had staff in the garage helping people get out. Unfortunately, many parkers didn't understand how to use credit cards in our machines making the wait time longer to get out of the garage. Also the parkers were all leaving at the same time.

6/14/2025 14:58:44 Michelle Wahl contacted Anonymous

Hi Ms. Gillen, Thank you for your recent Ureport. An agent is at 4th Street working with each customers to get the line moving. If you have any further issues please let me know. I apologize for the delay. Thank you! Michelle

Sent notification to Michelle Wahl, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=203417 Michelle Wahl contacted Marlene Gillen Hi Ms. Gillen, Thank you for your recent Ureport. An agent is at 4th Street working with each customers to get the line moving. If you have any further issues please let me know. I apologize for the delay. Thank you! Michelle

6/14/2025 14:36:34 Anonymous assigned this case to Michelle Wahl

Sent notification to Michelle Wahl, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=203417 Anonymous assigned this case to Michelle Wahl You can use the link to follow progress on this case.

6/14/2025 14:36:34 Opened by Anonymous