Other: The response provided for Case# 201024 (https://bloomington.in.gov/crm/tickets/view?ticket_id=201024) was insufficient and dismissive ("Cases are left open until they comply. A large number of tickets were issued, however, tickets are tracked in a separate system from Ureport."). It is not true that all the "Sidewalk Snow Removal" complaints were followed up with tickets. Rather, they were *all* updated soon after 8am on Wed 26 Feb with various comments such as, "Snow has melted", "No longer valid", etc. There is no reason to lie - better to just ignore requests from residents and go back to whatever it is you do all day long. Eventually, we will get the message that submissions to UReport are a waste of time and we will stop bothering your office with such things.

Assigned to

Anna Killion-Hanson